11-12-2010 11:37 PM
I have 3000G530 purchased at USA and being used in India. I tried to resize the partition and OKR is corrupt. I had treid Lenovo India through service centre, but after 4 months I am told that the system cannot be repaired, since it is from USA. model no. 444623U. Please help.
Regards,
R K Ralhan
11-13-2010 01:34 AM
@ ralhanrk
if you don't have valid international warranty, it cannot be repaired in other countries.
you need to ship your laptop back to u.s..
please check your iws from here.
12-21-2010 03:43 AM - edited 12-21-2010 05:42 AM
It seems like I’ve met across a problem with OKR.
My NB is G565 and it shipped with FreeDOS. I used Ubuntu’s 10.10 gparted to slice the hdd’s space with option “align to cylinders”; the service partition has been left intact. FreeDOS partition was deleted and 2 new partitions were created, and then resized within the gparted. Now layout of my disk looks like 80G win7; 150G data; 1G OEM
Then I used OKR (yeah just from freshly installed win7x64 msdn_aa image) to create a backup image, which it put onto the 150G partition. Backup goes smoothly… After which the funniest things happen.
If I run OKR from Win7 and then choose to restart the NB into Recovery Environment it restarts, but the only thing I can see is cmd.exe window, whenever I close this window the machine restarts to the installed OS. The point is that when I first launched recovery environment I was able to see the full featured OKR window with those nice buttons of choice what to do. So the question is: what killed the OKR on the OEM partition? Ok… ok… How to patch this back to normal state???
The actions were done by this way:
1. First install
bootup Ubuntu 10.10 from usb stick
gparted -> deleting FreeDOS slices
partitioning (align to cyl) custom way.
(not touching oem slice )
2. installing Win7
playing around with lenovo drivers set and getting acquainted with NB ;-)
3. First attemp to recover to the factory defaults.
Pushing that OKR button, booting into the recovery mode
The programm yells about absense of system image...
ok, nothing to do, reboot.
4. Some repartioning w/ubuntu (anyway the scheme is the same one C: partition for system and one D: for stuff) + OEM
Windows clean install.
5. installing OKR program in win.
6. launching the OKR inside windows, and making backup on the D:
it selects default location like d:\lenovo\*****\\*.wsi
7. Shut down
8. OKR button, booting up.
but instead of the OKR application it
boasts with "cmd.exe" console window. 8-/
closing window causes reboot to the OS installed.
Is this related to my post, I see the same
But it's better to have all in one solution i mean it would be tough to set the oem partition active if the installed OS is broken.
Yeah, 3rd party utils and distros can help, but they are not always at hand.
12-21-2010 04:35 AM
Sir,
You expect me to ship the system to US from India. This may cost me the value of a new Laptop. This is a special feature Lenove is giving and should be available for free download in the company site.
ralhan rk
12-21-2010 07:20 AM
12-22-2010 08:00 PM
Oooopps, just read the topic from the very beggining...
So is the only way to contact the local lenovo service point?
12-22-2010 09:56 PM
I have tried all the levels in India. They seem to be helpless. This is rubbish for the product developed specially for your system and repairs not available easily.
12-23-2010 09:01 AM
Contacted a local service point today.
my problem is solved now. ![]()
02-02-2011 10:33 AM
i have a lenovo y500 with windos vista basic preinstalled....with one key recovery.....so if i upgrade my OS to win 7 and then in future if press the one key recovery button would the win vista basic be recovered again....
and what if i plan to resize the other partition on my laptop without any OS installed and try to install another version of windows or ubuntu on it...would that affect the one key recovery....????
02-03-2011 06:53 AM
Hello mate,
Yep you are right if you use onekey recovery, it will reinstall vista.
To resize the other partition, you have to be very carefull to don't touch the recovery partition and it should be ok.