Fingerprint Scanner on Resume from Standby

[DrRobinson]

Hey there again.

After I installed the fingerprint scanner driver, I noticed that when you resume from standby (This is on Windows 7 x64 Edition), it just doesn't seem to be able to wake up the fingerprint scanner until after you log in. I can immediately hit "lock", and the scanner will work just fine, but it won't work that first time resuming from standby.

Any suggestions?

DrRobinson

PS: I'm working on one of the registry adjustments, but if there's anything else that ya'all think might be the problem, be sure to post ☺.

[yigit]

have you tried to re-install drivers and/or updated bios already?

by the way, please, post your lenovo model too.

[DrRobinson]

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yigit wrote:

have you tried to re-install drivers and/or updated bios already?

by the way, please, post your lenovo model too.

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Yep. Managed to update the BIOS too (which was a pain by itself because the flashing utility doesn't work with a 64Bit OS), but I'm fairly confident it is some setting somewhere.

- 2 Bunny

[yigit]

make sure you disabled "save power option".

right click my computer > manage > device management > fingerprint device > on advanced or power tab

[DrRobinson]

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yigit wrote:
make sure you disabled "save power option".

right click my computer > manage > device management > fingerprint device > on advanced or power tab

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If by "save power option" you mean, "allow the computer to turn off this device to save power", then yes, I did try unchecking that box. My Scanner is an AuthenTec AES2501A on Windows 7 x64. The computer is a Lenovo N200 0769 AUU.

DrRobinson

[yigit]

issue persists on hibernation?
as i experienced before, could be something wrong with "standby mode"

[DrRobinson]

Pretty sure its not a problem in hibernate mode, but I could doublecheck the next time I have the need to do that.

Did ya'all maybe link me to an outdated driver?

- 2 Bunny

[DrRobinson]

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DrRobinson wrote:

Pretty sure its not a problem in hibernate mode, but I could doublecheck the next time I have the need to do that.

Did ya'all maybe link me to an outdated driver?

- 2 Bunny

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Any ideas?

DrRobinson

[yigit]

try to download drivers directly from its manufacturer.
http://www.authentec.com/win7beta32.cfm
http://www.authentec.com/win7beta64.cfm

[DrRobinson]

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yigit wrote:
try to download drivers directly from its manufacturer.
http://www.authentec.com/win7beta32.cfm
http://www.authentec.com/win7beta64.cfm

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Check your links.

- 2 Bunny