G550 battery not charging

[Jaykob]

Hi,

all of a sudden my battery stopped working properly. I just noticed it by pulling the power plug which resulted in an immediate shut down. Windows 7 says: 88% plugged in, not charging and the Power Manager says no battery installed.

I tried powering up with the battery disconnected which works fine. I also drained the power by disconnecting power plug and battery and holding the power button for several seconds.

When the power plug is connected and I insert the battery the battery LED turns on red for 1-2 seconds, then stays white for about 20 seconds and then turns dark.

Any advices what I could check before getting a new battery? Is it possible that the issue is not the battery but the mainboard? How could I check that?

I'm somehow experienced in electronics and have a multimeter.

[Duck3]

The best test is a different battery, it sounds like it has failed.

"When the power plug is connected and I insert the battery the

battery LED turns on red for 1-2 seconds, then stays white for about

20 seconds and then turns dark."

I know that is not the most pleasant way (cost), but at least
you will know for sure!

[harshbly]

Hi friend,

I am also facing the exactly same problem on my G550 laptop.

Nothing is working out

If you got any resolution then also let me know at xxxxxxxxxxxxxx

waiting for your reply.

Mod edit:  Removed email to prevent spambots from getting it.

[harshbly]

Hi,

all of a sudden my battery stopped working properly. I just noticed it by pulling the power plug which resulted in an immediate shut down. Windows 7 says: 88% plugged in, not charging and the Power Manager says no battery installed. I tried powering up with the battery disconnected which works fine.

I also drained the power by disconnecting power plug and battery and holding the power button for several seconds. When the power plug is connected and I insert the battery the battery LED turns on red for 1-2 seconds, then stays white for about 20 seconds and then turns dark. Any advices what I could check before getting a new battery?

Is it possible that the issue is not the battery but the mainboard? How could I check that?

[daz_greenway]

I am also having this problem (G550)... seems quite a common problem....!