G550 laptop typing in numbers instead of letters

[mysticbits]

OK - I downloaded firefox and immediately upon running it the first time it exhibited the sequence of numbers when typing letters problem when typing in the URL address field.  I restarted using firefox -safe-mode (not Windows safe mode) with the same problem.  The Internet Explorer window was still OK; typing letters produced letters.  I suspect rebooting will clear things up, but this issue may still recur.  I'm going to keep tinkering to see if I can figure out what can "fix" the firefox URL field so that letters produce letters (perhaps the same thing that cause the IE URL field to start working).

[mysticbits · Accepted solution]

I noted this problem didn't exist if I started my computer in safe mode.  Both Internet Explorer and Firefox URL address fields worked fine.  But if I started my computer in normal mode, typing letters in the URL field for either browser would result in a counting sequence of numeric digits.  So, I began removing startup programs one by one (by unchecking via Control Panel/System and Security/Administrative Tools/System Configuration Startup tab).  When I unchecked the following (and rebooted), the problem went away:

Startup Item:  GID Desktop Application

Manufacturer:  StrikeForce Technologies Inc.

Command:C:\Program Files\SFT\GuardedID\gidd.exe /s

[mysticbits]

Further info in http://www.guardedid.com/support_faq.aspx confirms this as the program that is intercepting the keystrokes and converting them to numbers in sequence.

[Just_Glori]

I recently started having this problem with my laptop and Mysticbits solution worked. Thanks!

[arsenal1701]

thank you so much. i've been so frustrated lately and you saved my life. CANT THANK ENOUGH MAN. YOU'RE A GREAT LIFE SAVER. i just signed up to say my thank you.

[phixxius]

Wow! this really solved my problem.

Cheers

[lenovoquestion9]

I have this same problem, it's not Num Lock, when i type "a" over and over i get 01234456.... etc  First time this happened was in my first law school exam....I am so annoyed with Lenovo!  at the moment it only happens sporadically and only stops when i restart the computer (which i cannot do in an exam)

Which post is the one that's solving the problem?

Thanks!

[lenovoquestion9]

Oh and i don't use "guarded ID" but i did just uninstall another ID program...

[geistres]

I am able to immediatelystop the keyboard from typing all numbers by stopping the 'mcagent' process. It stops the problem right away. Hopesoemone takes note and fixes this!

[Ken]

If you are having this issue uninstall Guarded ID based on the FAQ link mentioned above from Guarded ID's web site.