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Paper Tape
sh000e
Posts: 7
Registered: ‎07-26-2011
Location: scotland
0

G550 sound problem

Hey all, I have the G550. I usually use my edirol ua-25 USB soundcard, it works well and is a great robust external soundcard which provides the amplification I need for headphones/direct to an amp. It works perfectly on my desktop P.C and on my previous laptop.

 

I installed the soundcard and put the drivers on, but there was an unusual sort of gappy playback, unacceptable for listening to music. After searching through every option I could find, I finally gave up and uninstalled the edirol ua-25  - only to find that this playback problem is now in the in-built connexant smartaudio soundcard AS WELL!!!  :smileysad:

 

I have reinstalled the connexant smartaudio drivers from the lenovo site, but the issue still remains: clicks and digital pops in my playback. The CPU usage is higher than I would expect, winamp says sort of between 0% - 15%. Smartaudio.exe is always running, which I don't like. 

 

I started looking into IRQ conflicts, as that'd be the number 1 reason for this. nothing obvious, no conflict that I can see. I ran a DPC Latency checker, which always comes up as very poor (continually red.) [d]elayed [p]rocedure [c]alls are to do with windows ducking interupt requests and saving them for later; if this is to do with audio, it produces bad pops. I don't know if this is the problem, however, the website I was following said so.

 

so, the issue still remains; bad digital clicks and pops. thanks everyone for your patience in reading this, and your support.

 

Thomas

Paper Tape
sh000e
Posts: 7
Registered: ‎07-26-2011
Location: scotland
0

Re: G550 sound problem

bump
Community Moderator
yigit
Posts: 12,939
Registered: ‎12-07-2009
Location: Marmaris
0

Re: G550 sound problem

un-install current drivers, restart your computer, re-install the drivers.


due to my absence, i may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
Paper Tape
sh000e
Posts: 7
Registered: ‎07-26-2011
Location: scotland
0

Re: G550 sound problem

[ Edited ]

Okay, so I removed the driver, reinstalled with this http://consumerdl.lenovo.cdn20.com/UserFiles/Driver/en/Downloads%20and%20Drivers/G450%20G550/Win%207...

 

and still, no success. 

 

any ideas?

Paper Tape
sh000e
Posts: 7
Registered: ‎07-26-2011
Location: scotland
0

Re: G550 sound problem

hello, thanks for the reply, I thought it'd be a bit busier.

Community Moderator
yigit
Posts: 12,939
Registered: ‎12-07-2009
Location: Marmaris
0

Re: G550 sound problem

try to un-install drivers, restart your computer and let the windows install the drivers manually.


due to my absence, i may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
Paper Tape
sh000e
Posts: 7
Registered: ‎07-26-2011
Location: scotland
0

Re: G550 sound problem

It seems to be worse now. I think this is a hardware problem, and I'll look into a guarentee. Thanks for your help.
Community Moderator
yigit
Posts: 12,939
Registered: ‎12-07-2009
Location: Marmaris
0

Re: G550 sound problem

please, post back the results. it may help other users who may have the similar issue.


due to my absence, i may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
Paper Tape
sh000e
Posts: 7
Registered: ‎07-26-2011
Location: scotland
0

Re: G550 sound problem

The results are: no significant improvement in the quality of the sound. reinstalling the drivers did nothing. 

 

Thanks.

Community Moderator
yigit
Posts: 12,939
Registered: ‎12-07-2009
Location: Marmaris
0

Re: G550 sound problem

have you tried to use some 3rd party applications to improve the sound?


due to my absence, i may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com