05-28-2012 06:29 AM
I have a G570 i5 with 640GB and 4GB ram, it has been working fine up until one month ago. Now for some reason it sometimes get stuck at the windows start up screen. There it sits and never gets any further. I can reboot multiple times with the same effect, then suddenly the Laptop works again, runs and boots fine for a few days until the next random stop.
I have tried the folowing things:
Operating system re-install. No difference, still happens.
System restore. No differnece.
Changing Bios systtings for USB and Disk systems
checked memory and Hard disk drive
Fixed master boot reccord.
The only thing that seems to work is: when the stop happens, shut down laptop. Remove battery. Reboot using mains. This works until the next time, when I then have to put the battery back in.
Any ideas as to what causes this or why it happens? It's driving me crazy as I'm trying to do a dissertation!! When the computer runs it runs well.
Solved! Go to Solution.
05-31-2012 09:51 AM
Sorry to know about your issue as you are unable to use the laptop at all.
Kindly check if you can boot the system into safe mode then uninstall the display driver
Restart the system into normal mode update the BIOS and display driver
Please check the issue after this and update to us.
06-02-2012 05:18 AM
Hi thanks for the reply,
I haven't had a chance to test this solution yet, mainly because the problem hasn't happend since I posted. As soon as it reoccurs I'll do as you suggest and leave feedback
06-24-2012 01:34 AM
So after nearly a month of trouble free use, the problem has returned.... although this time, the laptop hangs at windows startup screen, and after a few reboots it is then suddenly fine again without needing to change anything...
Problem is extremely annoying though!
07-23-2012 10:07 AM
Well, I have solved my problem. In the end I had to update the card reader driver as I bought a 16GB SDHC card and the reader wouldn't reads it. Tracked down drivers from the reader's manufacturer's website and no more problems.
Thanks for the veriface tip, I had already deleated that, so in this case it wasn't the problem, but might help others.
01-09-2013 03:25 AM
I have exactly the same problem. Could changing the hardrive solve this problem as after i did a check error with it says boot strap error. dont really know what this means. Please help!
01-09-2013 02:26 PM
04-20-2013 05:29 AM