09-22-2012 09:26 PM
Thanks, but per my original post, there are no bluetooth drivers to uninstall. Nothing is detected or shown in device manager for bluetooth, not even an unknown device. Yet, FN+F5 shows that bluetooth is turned on.
The only thing I can do is uninstall/reinstall wifi drivers, but that doesn't help anything on the bluetooth side.
09-22-2012 10:17 PM
Go to the device manager and then to View and select show hidden devices and see if the BlueTooth card shows up. If that still does nothing, start an elevated command prompt and type in driverquery >drivers.txt and hit enter. Then type in drivers.txt and copy the log and then paste it up here.
09-22-2012
10:45 PM
- last edited on
09-23-2012
12:30 AM
by
yigit
Didn't see it in hidden devices. Here's the driverquery output. have to put it in two parts du to character limit
PART 1 OF 2:
Module Name Display Name Driver Type Link Date
============ ====================== ============= ======================
1394ohci 1394 OHCI Compliant Ho Kernel 11/20/2010 2:44:56 AM
ACPI Microsoft ACPI Driver Kernel 11/20/2010 1:19:16 AM
AcpiPmi ACPI Power Meter Drive Kernel 11/20/2010 1:30:42 AM
ACPIVPC Lenovo Virtual Power C Kernel 12/7/2011 7:14:15 PM
adp94xx adp94xx Kernel 12/5/2008 3:54:42 PM
adpahci adpahci Kernel 5/1/2007 10:30:09 AM
adpu320 adpu320 Kernel 2/27/2007 4:04:15 PM
AFD Ancillary Function Dri Kernel 12/27/2011 7:59:20 PM
agp440 Intel AGP Bus Filter Kernel 7/13/2009 4:38:43 PM
aliide aliide Kernel 7/13/2009 4:19:47 PM
amdide amdide Kernel 7/13/2009 4:19:49 PM
AmdK8 AMD K8 Processor Drive Kernel 7/13/2009 4:19:25 PM
AmdPPM AMD Processor Driver Kernel 7/13/2009 4:19:25 PM
amdsata amdsata Kernel 3/18/2010 5:45:17 PM
amdsbs amdsbs Kernel 3/20/2009 11:36:03 AM
amdxata amdxata Kernel 3/19/2010 9:18:18 AM
AppID AppID Driver Kernel 11/20/2010 2:14:37 AM
arc arc Kernel 5/24/2007 2:27:55 PM
arcsas arcsas Kernel 1/14/2009 11:27:37 AM
AsyncMac RAS Asynchronous Media Kernel 7/13/2009 5:10:13 PM
atapi IDE Channel Kernel 7/13/2009 4:19:47 PM
b06bdrv Broadcom NetXtreme II Kernel 2/13/2009 2:18:07 PM
b57nd60a Broadcom NetXtreme Gig Kernel 4/26/2009 4:14:55 AM
BCM43XX Broadcom 802.11 Networ Kernel 10/26/2011 7:45:09 PM
Beep Beep Kernel 7/13/2009 5:00:13 PM
blbdrive blbdrive Kernel 7/13/2009 4:35:59 PM
bowser Browser Support Driver File System 2/22/2011 8:55:04 PM
BrFiltLo Brother USB Mass-Stora Kernel 8/6/2006 6:51:06 PM
BrFiltUp Brother USB Mass-Stora Kernel 8/6/2006 6:51:02 PM
Brserid Brother MFC Serial Por Kernel 8/6/2006 6:51:11 PM
BrSerWdm Brother WDM Serial dri Kernel 8/6/2006 6:51:05 PM
BrUsbMdm Brother MFC USB Fax On Kernel 8/6/2006 6:51:00 PM
BrUsbSer Brother MFC USB Serial Kernel 8/9/2006 5:11:02 AM
BTHMODEM Bluetooth Serial Commu Kernel 7/13/2009 5:06:52 PM
cdfs CD/DVD File System Rea File System 7/13/2009 4:19:46 PM
cdrom CD-ROM Driver Kernel 11/20/2010 1:19:20 AM
circlass Consumer IR Devices Kernel 7/13/2009 5:06:34 PM
CLFS Common Log (CLFS) Kernel 7/13/2009 4:19:57 PM
CmBatt Microsoft ACPI Control Kernel 7/13/2009 4:31:03 PM
cmdide cmdide Kernel 7/13/2009 4:19:48 PM
CNG CNG Kernel 6/1/2012 8:25:51 PM
CnxtHdAudSer Conexant UAA Function Kernel 1/30/2012 9:17:42 PM
Compbatt Microsoft Composite Ba Kernel 7/13/2009 4:31:02 PM
CompositeBus Composite Bus Enumerat Kernel 11/20/2010 2:33:17 AM
crcdisk Crcdisk Filter Driver Kernel 7/13/2009 5:01:14 PM
CSC Offline Files Driver Kernel 11/20/2010 1:27:12 AM
DfsC DFS Namespace Client D File System 11/20/2010 1:26:31 AM
discache System Attribute Cache Kernel 7/13/2009 4:37:18 PM
Disk Disk Driver Kernel 7/13/2009 4:19:57 PM
dmvsc dmvsc Kernel 11/20/2010 1:57:43 AM
drmkaud Microsoft Trusted Audi Kernel 7/13/2009 5:06:16 PM
DXGKrnl LDDM Graphics Subsyste Kernel 11/20/2010 1:50:50 AM
ebdrv Broadcom NetXtreme II Kernel 12/31/2008 8:29:28 AM
elxstor elxstor Kernel 2/3/2009 2:52:11 PM
ErrDev Microsoft Hardware Err Kernel 7/13/2009 4:31:04 PM
exfat exFAT File System Driv File System 7/13/2009 4:23:29 PM
fastfat FAT12/16/32 File Syste File System 7/13/2009 4:23:28 PM
fdc Floppy Disk Controller Kernel 7/13/2009 5:00:54 PM
FileInfo File Information FS Mi File System 7/13/2009 4:34:25 PM
Filetrace Filetrace File System 7/13/2009 4:25:40 PM
flpydisk Floppy Disk Driver Kernel 7/13/2009 5:00:54 PM
FltMgr FltMgr File System 11/20/2010 1:19:24 AM
FsDepends File System Dependency File System 7/13/2009 4:26:13 PM
fvevol Bitlocker Drive Encryp Kernel 11/20/2010 1:24:06 AM
gagp30kx Microsoft Generic AGPv Kernel 7/13/2009 4:38:43 PM
hcw85cir Hauppauge Consumer Inf Kernel 5/11/2009 1:26:00 AM
HdAudAddServ Microsoft 1.1 UAA Func Kernel 11/20/2010 2:44:23 AM
HDAudBus Microsoft UAA Bus Driv Kernel 11/20/2010 2:43:42 AM
HidBatt HID UPS Battery Driver Kernel 7/13/2009 4:31:06 PM
HidBth Microsoft Bluetooth HI Kernel 7/13/2009 5:06:52 PM
HidIr Microsoft Infrared HID Kernel 7/13/2009 5:06:23 PM
HidUsb Microsoft HID Class Dr Kernel 11/20/2010 2:43:49 AM
HpSAMD HpSAMD Kernel 4/20/2010 11:32:18 AM
HTTP HTTP Kernel 11/20/2010 1:24:30 AM
hwpolicy Hardware Policy Driver Kernel 11/20/2010 1:18:54 AM
i8042prt i8042 Keyboard and PS/ Kernel 7/13/2009 4:19:57 PM
iaStor Intel AHCI Controller Kernel 11/29/2011 7:39:19 PM
iaStorV Intel RAID Controller Kernel 6/10/2010 5:46:19 PM
igfx igfx Kernel 6/6/2012 8:49:00 PM
iirsp iirsp Kernel 12/13/2005 1:47:54 PM
IntcDAud Intel(R) Display Audio Kernel 12/6/2011 3:23:07 AM
intelide intelide Kernel 7/13/2009 4:19:48 PM
intelppm Intel Processor Driver Kernel 7/13/2009 4:19:25 PM
IpFilterDriv IP Traffic Filter Driv Kernel 11/20/2010 2:52:19 AM
IPMIDRV IPMIDRV Kernel 11/20/2010 2:04:53 AM
IPNAT IP Network Address Tra Kernel 7/13/2009 5:10:03 PM
IRENUM IR Bus Enumerator Kernel 7/13/2009 5:08:59 PM
isapnp isapnp Kernel 7/13/2009 4:31:08 PM
iScsiPrt iScsiPort Driver Kernel 11/20/2010 2:35:14 AM
iusb3hcs Intel(R) USB 3.0 Host Kernel 5/21/2012 12:23:42 AM
iusb3hub Intel(R) USB 3.0 Hub D Kernel 5/21/2012 12:21:36 AM
iusb3xhc Intel(R) USB 3.0 eXten Kernel 5/21/2012 12:21:40 AM
kbdclass Keyboard Class Driver Kernel 7/13/2009 4:19:50 PM
kbdhid Keyboard HID Driver Kernel 11/20/2010 2:33:25 AM
KSecDD KSecDD Kernel 6/1/2012 7:50:23 PM
KSecPkg KSecPkg Kernel 6/1/2012 8:27:11 PM
ksthunk Kernel Streaming Thunk Kernel 7/13/2009 5:00:19 PM
L1C NDIS Miniport Driver f Kernel 3/2/2012 1:54:48 AM
LHDmgr LHDmgr Kernel 1/11/2010 7:06:58 AM
lltdio Link-Layer Topology Di Kernel 7/13/2009 5:08:50 PM
LSI_FC LSI_FC Kernel 12/9/2008 2:46:09 PM
LSI_SAS LSI_SAS Kernel 5/18/2009 5:20:23 PM
LSI_SAS2 LSI_SAS2 Kernel 5/18/2009 5:31:48 PM
LSI_SCSI LSI_SCSI Kernel 4/16/2009 3:13:50 PM
luafv UAC File Virtualizatio File System 7/13/2009 4:26:13 PM
megasas megasas Kernel 5/18/2009 6:09:46 PM
MegaSR MegaSR Kernel 5/18/2009 6:25:54 PM
MEIx64 Intel(R) Management En Kernel 11/9/2011 4:52:25 PM
Modem Modem Kernel 7/13/2009 5:10:48 PM
monitor Microsoft Monitor Clas Kernel 7/13/2009 4:38:52 PM
mouclass Mouse Class Driver Kernel 7/13/2009 4:19:50 PM
mouhid Mouse HID Driver Kernel 7/13/2009 5:00:20 PM
mountmgr Mount Point Manager Kernel 11/20/2010 1:19:21 AM
mpio mpio Kernel 11/20/2010 2:35:38 AM
mpsdrv Windows Firewall Autho Kernel 7/13/2009 5:08:25 PM
MRxDAV WebDav Client Redirect File System 11/20/2010 1:26:42 AM
mrxsmb SMB MiniRedirector Wra File System 4/26/2011 7:40:38 PM
mrxsmb10 SMB 1.x MiniRedirector File System 7/8/2011 7:46:28 PM
mrxsmb20 SMB 2.0 MiniRedirector File System 4/26/2011 7:39:37 PM
PART 2 OF 2:
msahci msahci Kernel 11/20/2010 2:33:58 AM
msdsm msdsm Kernel 11/20/2010 2:35:34 AM
Msfs Msfs File System 7/13/2009 4:19:47 PM
mshidkmdf Pass-through HID to KM Kernel 7/13/2009 5:06:24 PM
msisadrv msisadrv Kernel 7/13/2009 4:19:26 PM
MSKSSRV Microsoft Streaming Se Kernel 7/13/2009 5:00:18 PM
MSPCLOCK Microsoft Streaming Cl Kernel 7/13/2009 5:00:17 PM
MSPQM Microsoft Streaming Qu Kernel 7/13/2009 5:00:17 PM
MsRPC MsRPC Kernel 11/20/2010 1:21:56 AM
mssmbios Microsoft System Manag Kernel 7/13/2009 4:31:10 PM
MSTEE Microsoft Streaming Te Kernel 7/13/2009 5:00:17 PM
MTConfig Microsoft Input Config Kernel 7/13/2009 5:02:08 PM
Mup Mup File System 7/13/2009 4:23:45 PM
NativeWifiP NativeWiFi Filter Kernel 7/13/2009 5:07:23 PM
NDIS NDIS System Driver Kernel 8/22/2012 8:11:46 AM
NdisCap NDIS Capture LightWeig Kernel 7/13/2009 5:08:12 PM
NdisTapi Remote Access NDIS TAP Kernel 7/13/2009 5:10:00 PM
Ndisuio NDIS Usermode I/O Prot Kernel 11/20/2010 2:50:08 AM
NdisWan Remote Access NDIS WAN Kernel 11/20/2010 2:52:32 AM
NDProxy NDIS Proxy Kernel 11/20/2010 2:52:20 AM
NetBIOS NetBIOS Interface File System 7/13/2009 5:09:26 PM
NetBT NetBT Kernel 11/20/2010 1:23:18 AM
nfrd960 nfrd960 Kernel 6/6/2006 2:11:48 PM
Npfs Npfs File System 7/13/2009 4:19:48 PM
nsiproxy NSI proxy service driv Kernel 7/13/2009 4:21:02 PM
Ntfs Ntfs File System 3/10/2011 7:39:39 PM
Null Null Kernel 7/13/2009 4:19:37 PM
nvraid nvraid Kernel 3/19/2010 1:59:20 PM
nvstor nvstor Kernel 3/19/2010 1:45:11 PM
nv_agp NVIDIA nForce AGP Bus Kernel 7/13/2009 4:38:44 PM
ohci1394 1394 OHCI Compliant Ho Kernel 7/13/2009 5:06:45 PM
Parport Parallel port driver Kernel 7/13/2009 5:00:40 PM
partmgr Partition Manager Kernel 3/16/2012 10:06:09 PM
pci PCI Bus Driver Kernel 11/20/2010 1:19:11 AM
pciide pciide Kernel 7/13/2009 4:19:49 PM
pcmcia pcmcia Kernel 7/13/2009 4:31:10 PM
pcw Performance Counters f Kernel 7/13/2009 4:19:27 PM
PEAUTH PEAUTH Kernel 7/13/2009 6:01:19 PM
PptpMiniport WAN Miniport (PPTP) Kernel 11/20/2010 2:52:31 AM
Processor Processor Driver Kernel 7/13/2009 4:19:25 PM
Psched QoS Packet Scheduler Kernel 11/20/2010 2:52:18 AM
ql2300 ql2300 Kernel 1/22/2009 3:05:06 PM
ql40xx ql40xx Kernel 5/18/2009 6:18:11 PM
QWAVEdrv QWAVE driver Kernel 7/13/2009 5:09:48 PM
RasAcd Remote Access Auto Con Kernel 7/13/2009 5:10:09 PM
RasAgileVpn WAN Miniport (IKEv2) Kernel 7/13/2009 5:10:24 PM
Rasl2tp WAN Miniport (L2TP) Kernel 11/20/2010 2:52:34 AM
RasPppoe Remote Access PPPOE Dr Kernel 7/13/2009 5:10:17 PM
RasSstp WAN Miniport (SSTP) Kernel 7/13/2009 5:10:25 PM
rdbss Redirected Buffering S File System 11/20/2010 1:27:51 AM
rdpbus Remote Desktop Device Kernel 7/13/2009 5:17:46 PM
RDPCDD RDPCDD Kernel 7/13/2009 5:16:34 PM
RDPDR Terminal Server Device Kernel 11/20/2010 3:06:41 AM
RDPENCDD RDP Encoder Mirror Dri Kernel 7/13/2009 5:16:34 PM
RDPREFMP Reflector Display Driv Kernel 7/13/2009 5:16:35 PM
RdpVideoMini Remote Desktop Video M Kernel 11/20/2010 3:03:42 AM
RDPWD RDP Winstation Driver Kernel 4/27/2012 8:55:20 PM
rdyboost ReadyBoost Kernel 11/20/2010 1:43:10 AM
rspndr Link-Layer Topology Di Kernel 7/13/2009 5:08:50 PM
RSUSBVSTOR RtsUVStor.Sys Realtek Kernel 11/8/2011 7:18:29 PM
s3cap s3cap Kernel 11/20/2010 1:57:33 AM
sbp2port sbp2port Kernel 11/20/2010 1:19:21 AM
scfilter Smart card PnP Class F Kernel 11/20/2010 2:09:59 AM
secdrv Security Driver Kernel 9/13/2006 6:18:38 AM
Serenum Serenum Filter Driver Kernel 7/13/2009 5:00:33 PM
Serial Serial Kernel 7/13/2009 5:00:40 PM
sermouse Serial Mouse Driver Kernel 7/13/2009 5:00:20 PM
sffdisk SFF Storage Class Driv Kernel 7/13/2009 5:01:01 PM
sffp_mmc SFF Storage Protocol D Kernel 7/13/2009 5:01:03 PM
sffp_sd SFF Storage Protocol D Kernel 11/20/2010 2:34:00 AM
sfloppy High-Capacity Floppy D Kernel 7/13/2009 5:01:02 PM
SiSRaid2 SiSRaid2 Kernel 9/24/2008 11:28:20 AM
SiSRaid4 SiSRaid4 Kernel 10/1/2008 2:56:04 PM
Smb Message-oriented TCP/I Kernel 7/13/2009 5:09:09 PM
SmbDrvIntel SmbDrvIntel Kernel 3/26/2012 5:28:15 PM
spldr Security Processor Loa Kernel 5/11/2009 9:56:27 AM
srv Server SMB 1.xxx Drive File System 4/28/2011 8:06:06 PM
srv2 Server SMB 2.xxx Drive File System 4/28/2011 8:05:46 PM
srvnet srvnet File System 4/28/2011 8:05:35 PM
stexstor stexstor Kernel 2/17/2009 3:03:36 PM
storflt Disk Virtual Machine B Kernel 11/20/2010 1:57:30 AM
storvsc storvsc Kernel 11/20/2010 1:57:32 AM
swenum Software Bus Driver Kernel 7/13/2009 5:00:18 PM
Synth3dVsc Synth3dVsc Kernel 11/20/2010 3:07:13 AM
SynTP Synaptics TouchPad Dri Kernel 3/26/2012 5:26:45 PM
Tcpip TCP/IP Protocol Driver Kernel 8/22/2012 8:13:43 AM
TCPIP6 Microsoft IPv6 Protoco Kernel 8/22/2012 8:13:43 AM
tcpipreg TCP/IP Registry Compat Kernel 11/20/2010 2:51:48 AM
TDPIPE TDPIPE Kernel 7/13/2009 5:16:32 PM
TDTCP TDTCP Kernel 2/16/2012 8:57:32 PM
tdx NetIO Legacy TDI Suppo Kernel 11/20/2010 1:21:54 AM
TermDD Terminal Device Driver Kernel 11/20/2010 3:03:40 AM
terminpt Microsoft Remote Deskt Kernel 11/20/2010 3:03:43 AM
tssecsrv Remote Desktop Service Kernel 11/20/2010 3:04:09 AM
TsUsbFlt TsUsbFlt Kernel 11/20/2010 3:07:04 AM
TsUsbGD Remote Desktop Generic Kernel 11/20/2010 3:07:04 AM
tsusbhub tsusbhub Kernel 11/20/2010 3:07:10 AM
tunnel Microsoft Tunnel Minip Kernel 11/20/2010 2:51:50 AM
uagp35 Microsoft AGPv3.5 Filt Kernel 7/13/2009 4:38:43 PM
udfs udfs File System 11/20/2010 1:26:11 AM
uliagpkx Uli AGP Bus Filter Kernel 7/13/2009 4:38:48 PM
umbus UMBus Enumerator Drive Kernel 11/20/2010 2:44:37 AM
UmPass Microsoft UMPass Drive Kernel 7/13/2009 5:06:52 PM
usbccgp Microsoft USB Generic Kernel 3/24/2011 8:29:14 PM
usbcir eHome Infrared Receive Kernel 7/13/2009 5:06:36 PM
usbehci Microsoft USB 2.0 Enha Kernel 3/24/2011 8:29:04 PM
usbhub Microsoft USB Standard Kernel 3/24/2011 8:29:25 PM
usbohci Microsoft USB Open Hos Kernel 3/24/2011 8:29:03 PM
usbprint Microsoft USB PRINTER Kernel 7/13/2009 5:38:18 PM
USBSTOR USB Mass Storage Drive Kernel 3/10/2011 8:37:16 PM
usbuhci Microsoft USB Universa Kernel 3/24/2011 8:29:03 PM
usbvideo USB Video Device (WDM) Kernel 11/20/2010 2:44:34 AM
vdrvroot Microsoft Virtual Driv Kernel 7/13/2009 5:01:31 PM
vga vga Kernel 7/13/2009 4:38:47 PM
VgaSave VgaSave Kernel 7/13/2009 4:38:47 PM
vhdmp vhdmp Kernel 11/20/2010 2:35:36 AM
viaide viaide Kernel 7/13/2009 4:19:50 PM
vm331avs Digital Camera 1 Kernel 12/5/2011 11:31:37 PM
vmbus vmbus Kernel 11/20/2010 1:57:29 AM
VMBusHID VMBusHID Kernel 11/20/2010 1:57:13 AM
volmgr Volume Manager Driver Kernel 11/20/2010 1:19:28 AM
volmgrx Dynamic Volume Manager Kernel 11/20/2010 1:20:43 AM
volsnap Storage volumes Kernel 11/20/2010 1:20:08 AM
vsmraid vsmraid Kernel 1/30/2009 5:18:57 PM
vwifibus Virtual WiFi Bus Drive Kernel 7/13/2009 5:07:21 PM
vwififlt Virtual WiFi Filter Dr Kernel 7/13/2009 5:07:22 PM
WacomPen Wacom Serial Pen HID D Kernel 7/13/2009 5:02:07 PM
WANARP Remote Access IP ARP D Kernel 11/20/2010 2:52:36 AM
Wanarpv6 Remote Access IPv6 ARP Kernel 11/20/2010 2:52:36 AM
Wd Wd Kernel 7/13/2009 4:19:55 PM
Wdf01000 Kernel Mode Driver Fra Kernel 7/13/2009 4:22:07 PM
WfpLwf WFP Lightweight Filter Kernel 7/13/2009 5:09:26 PM
WIMMount WIMMount File System 7/13/2009 4:29:31 PM
WmiAcpi Microsoft Windows Mana Kernel 7/13/2009 4:31:02 PM
ws2ifsl Winsock IFS Driver Kernel 7/13/2009 5:10:33 PM
WudfPf User Mode Driver Frame Kernel 11/20/2010 2:42:44 AM
spoiler added
09-23-2012 12:24 AM - edited 09-23-2012 12:32 AM
you didn't mention that if you activate the bluetooth by clicking on/off button when you see the wireless management window by pressing fn + f5. please, confirm. (turn off the bt, then turn again again) then check bluetooth settings.
09-23-2012 07:51 AM
09-23-2012 08:09 AM
The driver dump you posted does show that the bluetooth driver is installed.
BTHMODEM Bluetooth Serial Commu Kernel 7/13/2009 5:06:52 PM
HidBth Microsoft Bluetooth HI Kernel 7/13/2009 5:06:52 PM
Do you have any other Bluetooth device that you can try connecting to the computer? Maybe it is not the computer side?
09-23-2012 08:34 AM
Those two drivers are installed with all windows installations, I believe. I checked another computer with no bluetooth hardware, and it had these drivers as well.
I used my iphone to scan for bluetooth devices and it finds nothing. And there are no bluetooth scanning options on the computer side since there are no drivers installed, since there's nothing in device manager to install drivers for.
09-23-2012 08:53 AM
I have been searching for a way to force install the drivers. I might have found a way. I have never used it, so I do not know how well it works. http://bluetoothinstaller.com/
09-23-2012 09:57 AM
Tried it and it said "No unconfigured bluetooth devices found."
09-23-2012 11:05 AM
Been doing some digging into the technology in the combined device. Broadcom has an update for your device here, http://www.broadcom.com/support/bluetooth/update.p
Don't know if it will make a difference.