LENOVO B570 HDD wont recognize so it WONT boot.

[snlenovo]

idk what happen but last nigt it was sooooo slow to load so i just hold the button and turn it off. 

today i turn it on bios takes long time too load and then i got msg tht no windows . i try couple of time didnt work.. 

i tried recovery it dosnt work...

bios dosnt sow hdd.

what should i do?

[snlenovo]

when I turned it back on, there was this message on the screen saying to start windows normally or to repair and reset the system. I chose the last option and couldn't get to turn the computer back on.

[yigit]

hi snlenovo.

if the bios still doesn't show hdd, i suggest you to contact lenovo support line for hdd replacement.

if you are able to see it and you don't have any personal files on volume c, please, start-up your computer by pressing one key recover to perform clean windows installation. it may fix your issue.


please, post back the results.

[snlenovo]

thx for replay

in bios if i chose ahci then it doesnt show but if i chose compabiliry then it shows. 

i cant do recovery cuz it takes sooooo long to go from one option to another... 

if contect lenovo do i have to pay for the replacment cuz it was refurb laptop which i bought it on boxingday?

thx for replay

[snlenovo]

someone replay plz need hwlp ASAP

[yigit · Accepted solution]

if you have valid warranty and it's faulty hdd, lenovo should replace it for free.

[snlenovo]

wats the contact info? 

[yigit]

http://consumersupport.lenovo.com/uk/en/supportphonelist/supportphone.html

[snlenovo]

thank you 

they will send me new hdd