Lenovo G570 essential - One Key Recovery issue

[oust_alex]

Hello to everybody and congratulations for the forum. I have a Lenovo G570 notebook which is running the original version of Windows 7 that came installed with. Before I mention the problem I have to state that I have restructured the hard drive by using the program Acronis Disk Director. When I click the One Key Recovery application and choose the RECOVERY option I receive the follwing message.

"The program cannot find the service partition. The service is currently unavalaible."

After checking, I noticed a change in the Default recovery partition (the factory one) and the Windows installation partition. These partitions are not ACTIVE as before. What can I do in order to overcome this problem and achieve to restore my notebook to the factory default installation?

Regards,

[tanujhanda Retired Partner]

Hello Oust_alex,

First the simple procedure to bring the system to factory setting by using the recovery disc if you have created before altering the partitions.

If the recovery disc is not created then you must restore the partitions as previous and then check.

Last option is to purchase the recovery disc from the service center.

Best Regards,

Tanuj

[oust_alex]

Thank you very much for your reply. I don't remember the initial partition size and actually i need the recovery disk to do the job. There is no other way. Is there a place to download it or I can order it only? In that case I am in Belgium how can I order it?

[tanujhanda Retired Partner]

The recovery disc can be obtain from service center.

You may contact the support center and get the service center detail.

Country or Region	Language	Telephone number	Hours of operation	Supported products
Belgium	French, Dutch	+32 27007377 (lokaal tarief)	9AM - 6PM Monday - Friday	Lenovo Notebook / IdeaPad

Once you get the recovery disc, boot the system with recovery disc and run the system recovery.

After this the system will come to factory setting.

Best Regards,

Tanuj

[bodmas]

Hello oust_alex,

Please follow this link: http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/new-disk-partioning-and-one-key-recover-featu...

read my post there and follow that.

please do not forget fo report your result.

[oust_alex]

Thank you both for your replies. I have already ordered and received the recovery disks from Lenovo in Belgium. The disks arrived after four working days.

Regarding the download of the ISO file, I put it in my torrent program list but it doesn't start at all. There is lack of seeders.

Kind regards,