01-17-2011 09:23 PM
what happened when you send the laptop in for warranty
03-11-2012 06:37 PM
lucky for me, my problem started after two years of use..there seems to no solution for this..
i ll never use SL 500 or lenovo for that matter again.. lol..i ald changed to other brand..
06-27-2012 03:58 AM
I've had the G560 for about 18 months and it started happening after about 6 months. I decided not to take it back to the store as I know they will just wipe everything and i would lose programs installed etc. It will often freeze on trying to open windows 7 and sometimes after a couple of hours but in fairness ir usually happens when windows is starting.
It seems like a memory issue to me but it would surely be too much of a co-incidence that others are having the same problem unless there is a faulty batch of memory chips.
The other problem is the wireless network adaptor which was causing problems in so much that it wouldn't connect on start up and the only way to make it commect was to disable and then enable but we now have put a script in startup to do just that and no problems. I took the script out to see if any of the updates had solved the problem but no chance so the script stays in. However it doesn't work when the laptop is put into hibernation so it has to always be rebooted.
The Lenovo is used by my wife and I have a compaq CQ71 and I have never had problems like this. In fact we have had other brands for our family, Toshiba, HP etc and again never had a problem like this but assumed it might be something to do with Windows 7 and Lenovo.
I certainly will never buy another Lenovo but may try changing the memory chips as we are out of warranty anyway and it might be interesting to see what happens. How do I update the bios and is it dangerous. I assume there is an exe file issued by Lenovo that you run.
06-27-2012 09:00 AM
Interesting and as I don't use it I will remove it. I assume it's in the program files so just remove. However, I have also just updated the bios and although it is early days there has been no crash or freeze so far. I updated from Lenovo 29CN35WW (ver 2.12) to 29CN38WW (ver 2.15) and no other problems encountered (I was a bit wary).
I hoped it might even solve the wireless adaptor issue but no chance so I will look for an update again for that although, in fairness, that was one of the first things I tried when it was obvious it was a problem but there may be a more recent driver now.
I downloaded it from here (no cost) and interestingly when I set language to English UK the G560 wasn't visible so back to the US site but the actual exe file is on a .au site but Hey it worked! http://consumersupport.lenovo.com/au/en/DriversDow