Notebook battery is not getting re-charged.

[jlishman]

Mark!  Thank you!  Thank YOU!  A new battery arrived this morning.  I appreciate so much your working to get this replaced for me!    I do hope Lenovo appreciates that you are saving their reputation!   

[vishal29j]

Hello Mark,

I am putting this message for same problem in Lenovo 3000N100 series laptop 0768A35 S/N L3ED91306 bought in Feb 2007. The battery stopped working suddenly after 1 year. Please do the needful as this problem seems to be a manufacturing problem. I have PM you all details.

Thanks in advance.

BR

Vishal

[merzchan]

Hi Mark. I just received my replacement battery from lenovo. Now the battery is working fine.

Thanks Mark & lenovo.

[banwari]

I have a 3000 N100 (type 0768-AQ1) that is 7 months old. Some days ago I noticed that the battery is no longer charging. When I plug the AC adapter in, the battery icon lights up for about 5 seconds and then goes dark. It operates just fine with the AC adapter plugged in, but if I unplug the adapter the laptop goes dead. Any suggestions on what to do? Did the motherboard get fried? Is this a software problem? Is this a scheduled event 1 month after warranty expires.

Thanks,

[agokani]

Hi , I have Lenovo 3000 N100  and facing similar issue. Battery shows 45% charged. As soon I take out power from laptop it dies.  I am not sure if its battery or something wrong with laptop.  Does anyone know how to verify that?

Lenovo had recall on battery like Sony had last year?

I appreciate any reply , thanks in advance.

[agokani]

I forgot to add  in my previous post -- I bought new charger from Lenovo and plugged in yesterday. And battery stopped working after that. So is it just coincidence ?

thanks

[Mark_Lenovo Administrator]

Agokani,

Co-incidence, or possibly the charger wasn't really bad?  It's good to test a suspect charger by measuring the output voltage with a multi-meter.   I've explained elsewhere in the 3000 board here in the forum, but can explain in more detail if you need here.

Send me a PM with your name, address, phone, model type and serial number and I'll see what can be done about your battery.

All,

As you can imagine, I'm working through my PM inbox, and I will try to get worked through these most recent orders for this coming week.  You should hear from me by Monday.   Thanks for your patience.

No, this battery is not a recalled battery.  There are no safety issues involved. 

Thanks.

[sorin_trifu]

Hello Mark,

Unfortunately I have the same same problem with Lenovo 3000N100 series laptop 0768A52 S/N L3-xxxxx 07/02 . The battery stopped working suddenly before one year of the purchase date.

I really do not understand how  Lenovo calculate the warranty time, but I bought it on April 2007 and  Lenovo system already  says "time's up" .  In a post before, somebody says that Lenovo calculate the time from the date they put it on shelve , which in my humble opinion is not quite "politically correct".

Hoping in an positive solving of this problem I have PM you all details.

Moderator note; s/n edited.

Message Edited by andyP on 03-29-2008 10:21 PM

[razrazrazraz]

Add another to the list of users who are having the same problem with the Lenovo 3000 N100.  The battery worked fine and now, all of a sudden, as soon as I attempt to switch to battery power the computer shuts down.

I sent a PM to Mark_Lenovo.

Update (April 5, 2008) - Mark, in expedited fashion, sent me a replacement battery.  The new battery works fine.  I greatly appreciate the professional response from Lenovo on this issue.

Message Edited by razrazrazraz on 04-05-2008 10:55 AM

[vishal29j]

Hey ppl,

Just recieved a mail from Mark. And through this forum I just wanna highlight how impressive work he is doing. I sent him a mail on Friday night(assuming he will check mail on monday) but it really nice to see, even after handling so much customer pressure, he responded me in 1 day and assured me a replacement battery. Kuddos to Mark. Honestly, its a real challange to read so many mails and respond them in such short time. Well, thanks a lot Mark.

Will update you guys once I recieve battery at my home.

BR Vishal