OneKeyRecovery ERROR CODE: EB1B068A, WHY!?

[distractablemom]

Lenovo B560

Model: 4330

I have used OKR to return to initial deault settings, everything went smoothly.

Now I am attempting to burn recovery disks (never performed by user, purchased new 05/2011)

I am receiving the error code EB1B068A. I have performed an extensive search of all possible support forums (web-wide) and still cannot find the definitive solution for this error. It has appeared from time to time for years, with multiple POSSIBLE solutions, but NO final answer. Surely a company of Lenovo's reputation should be able to provide a solution to a recurring error.

Also, I someone could explain to me why all of the pages in this forum have suddenly switched to German, I would be most appreciative. I would prefer them in English.

Thank You,

distratablemom

[yigit]

about language, you can choose language from the right top menu.

about okr, can you try to run okr from the desktop icon by right clicking and selecting "run as admin"?

[distractablemom]

I have run as admin. I have changed my type of disk. I have made no changes to the HDD. after restoration. I believe I have tried every suggestion offered on this forum over the years... Still, I am unable to make recovery disks. Are there any new suggestions? -disractablemom

[yigit]

can you be more specific about "changed my type of disk"?
have you already tried to re-install/update one key recover application?

[distractablemom]

---

yigit wrote:
can you be more specific about "changed my type of disk"?

Changed type of disk as in changed brands and went from archival quality to normal DVD-r & DVD+r.

have you already tried to re-install/update one key recover application?

By this do you mean uninstall OKR and load a new copy? Where would I find the download please?

---

[yigit]

you can download it from lenovo download page:

http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=105278

[distractablemom]

I appreciate that suggestion. Still, is this a DEFINITIVE fix?

I would prefer an absolute.

References to this issue go back at least five years - a substantial amount of time to diagnose and formulate a fix for this problem.

Is anyone working on it?

Is this error caused by a malfunction in Lenovo computers or poor coding in the OKR software?

moderator edit: please use default fonts. it's really hard to read what you wrote. 

[yigit]

okr works fine but some systems may have some issue(s).
i'm not sure if it works. you need to try first.

[distractablemom]

First, I do appreciate your personal effort towards helping me to find a solution. You are quite kind.

Still, your suggestions are directed to alleviate the symptoms. I would like the cure. A laptop is a laptop, a machine. If each model is manufactured to the same standards, they are all exactly alike. Extending this line of logic, a fix to a problem for one machine should work on all machines. Why then is there not a single answer that works? Why are there so many possibilities for resolution, but no real answer? Trial and error is not an efficient methodology for resolving a computer issue.

Surely someone at Lenovo is aware of this problem. Is it possible that in the past 4-5 years no one has found the cause of this error?!? Based on the number of views of posts pertaining to this problem it would appear that this issue is widespread. I would be happy to quantify the relationship of the number of views to the probability of the number of users experiencing the same issue, if I thought it would help Lenovo get its head out of the sand and see this for the widespread, long-term problem it has become.   

Again, I appreciate your personal effort. I, however, am still requesting something more than a fishing expedition of trial and error, lest I conclude that my time is simply better spent shopping for a more reliable brand of laptop!

Come on, Lenovo! Just fix it!

- distractablemom

[yigit]

will you be able to send your computer to the service?