05-25-2011 01:07 AM
I have just recently purchased a G570 and I am having trouble installing Outlook 2010. It keeps coming up saying 'looking for credential tile'. I have done a search on this and someone has said that this is due to the Lenovo face verify thing, please see link below
Does this sound about right? Or if anyone knows how to fix this problem, that would be great.
Solved! Go to Solution.
05-25-2011 02:10 AM
05-25-2011 03:02 AM
Right, I have got it sorted. It appears that the issue is the Lenovo Veriface. I uninstalled it and I have now installed Office 2010
For those of you who need to know in the future:-
Right click the Veriface icon
Open file location
At the bottom there should be an uninstall, click this and it will uninstall.
10-07-2011 06:22 PM
06-12-2012 09:00 AM
VeriFace is the problem and as soon as you uninstall it the problems with outlook 2010 go away.
That is all fine, but now i do not get the benefit of the software Lenovo boast about and in fact sold to me with my G570. WHAT IS LENOVO DOING ABOUT THIS OLD PROBLEM? Even if it is just to put a warning in the literature and also to stop pre-installing software that conflicts with what is pretty much an INDUSTRY standard. Come on Lenovo, show us that you are a professional organisation. It is possible to solve this since my DELL E4300 has fingerprint recognition and I have not had the problem running the same 64 bit Windows 7 and Office 2010.
Please let us have the solution!!!!!!!!!!!!!!