05-04-2010 06:30 PM
I bought a Lenovo G550, model 2958. It was advertised as operating system 'Windows Xp - Windows 7'.
When i followed the instructions in the 'G550 setup poster' included with the laptop, this setup the computer with Windows XP.
The recovery disc included in the box is 'Lenovo Product Recovery DVD - Windows 7 Professional 32 bit'.
I'm happy to stick with XP, but I'm intrigued as to what's happening here and perhaps someone may help me clarify it. My guess is that the PC default install is XP but if I want to upgrade it to Windows 7, I would therefore need to run the Product recovery DVD. Is this correct?
Also - I want to enter the Product Key on the Microsoft Office products that came preinstalled on the computer. There's a sticker on the bottom of the laptop showing the product key and I've tried to enter the product key, but it tells me that I've entered it incorrectly. The sticker actually says 'Windows 7 Pro OA lenovo' so perhaps I'm getting the error because the Product Key is only valid if I perform the upgrade to Windows 7???
I'm really confused. Any help would be appreciated!
Solved! Go to Solution.
05-04-2010 07:19 PM
I'm just replying to my own post as i finally managed to get through to the helpdesk and had my question resolved.
Yes - if I want to upgrade from XP to Windows 7, I need to run that Product Recovery DVD.
The Product Key on the sticker on the base of the laptop is the key for the operating system, and not for MS Office itself.