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ddominikaa
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ddominikaa
Posts: 1
Registered: ‎05-07-2012
Location: Czech republic
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g550 screen goes black with no backlight

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‎05-07-2012 12:24 PM

After 16 months of using, when I try to start my g550, the system seems to start up (all the noises and lights on the front side go on), but the monitor either remains black or lights up for a few seconds and then goes black, with no backlight.

Please help...

 

 

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tanujhanda
Posts: 955
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Registered: ‎01-05-2010
Location: INDIA
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Re: g550 screen goes black with no backlight

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‎05-10-2012 06:52 AM

Hello ddominikaa and welcome to community,

 

Kindly remove the battery and disconnect the power adapter, press the power button for 10 seconds connect the power adapter and check if the display comes.

 

If the display does not come and laptop is in warranty then contact the support center and get the service case log.

 

 

Best Regards,

Tanuj


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