11-14-2010 11:02 AM
so i bought my lenovo at fry's a couple of months ago. the hard drive failed. i called customer support, and they were very pleasant and helpful. they sent out a tech to install a new hard drive for me. it was working fine for about 1.5 weeks, and now i'm getting a "windows has detected a hard disk problem" error message. i called again, and they're sending out another tech to replace the new had drive (also under warranty). i've asked them to see if they have a different manufacturer, but is this really a ahrd drive problem, or is there something more going on here? the computer is plugged into a surge protector. the only thing i can think is maybe they're using rohs complaint parts, and maybe there are dendrites growing and causing shorts or something? if it happens again under warranty, will they just send me a refund or a new computer? is anyone else having these problems?
11-14-2010 12:41 PM
If this happens one more time, demand a motherboard change + hard disk change. Also, if you want, you can do a complete disk test.
03-27-2011 02:28 AM
03-28-2011 05:21 PM
Hopefully this is just a fluke and you got a bad one. They use name brand harddrives , my 1 terabyte drive is a Seagate Barracuda drive which is normally a pretty decent harddrive in my new h405 .