05-28-2010 03:25 AM
05-28-2010 07:47 PM
So far so good.
I got the machine back about at 11:00 am EST. I was right, it was a motherboard issue. Upon boot I was pleased to see the tech did not restore my system even though the only thing I was able to put on there was Firefox and my wireless settings. I had to get my old laptop serviced twice and both times they restored my machine when it wasn't needed. I spent some time on it before work without any problems. A total of 11 hours later and everything is running smoothly. I was also surprised when CS called me to ensure the machine was working properly, something my old laptop company would never do.
Hopefully the machine remains in working condition.