04-08-2012 09:22 AM
Hey, my Lenovo s10e perpetually restarts after the Lenovo splash screen. The blinking cursor comes up for 5 seconds and then the computer restarts again. F1 for system bios or F8 for safe mode do not work. Taking out battery/AC and holding power button for 40 secs also yields no results.
Computer had been working fine, when inexplicably the virtual memory shot up and the paging file had to be increased. Tried to shut down the computer but it wasn't responding, so I did so manually. I have not been able to get the computer to boot up properly since.
I spoke with Lenovo on the phone and they said it was a motherboard issue, and the computer had to be sent in. Was wondering if anyone had some other possible solutions before I'm forced to ship it out.
All the best,
04-08-2012 10:44 PM
Perform One Key Recovery Option and select restore from initial back up. This wil cause full loss of data so make sure you've got a backup of it.
Also, make sure that in BIOS, boot device priorities are in correct order.
04-09-2012 05:53 AM
Hey thanks for the reply.
Unfortunately, One Key Recovery does not do anything: splash screen and blinking cursor come up before restarting again. I also wouldn't want to do anything that makes me lose my data.
Lenovo support said they would be able to fix it without reformatting HD, so I guess I'll have to go that option...unfortunately, max estimate is $575.