47++ Battery Issues [ Edited ]

[cal3713]

I recently purchased a new genuine lenovo 47++ battery (P/N: 43R9255,  Manufactured 05/03/2012) for my X201 laptop running Windows 7 Professional.  I've had this battery installed for about a month and a half and the lenovo power manager software is already telling me that the battery is in "poor" condition, and is only holding 65% of its charge capacity.  I've always had it set to maximize battery lifespan and have been letting it run down to the battery warning after every full charge.  I discovered this because of a decrease in battery time and sporadic hibernation problems.  

Is this a bad battery?

Thanks,

Chris


P.S.  I tried to run the "battery gauge reset" and followed all program instructions, but the program never ran.  I left it on all night (while plugged in and set to the "timers off" power setting) and the "perform reset" button text changed to "stop battery reset," but it never appeared to run through the actual reset protocol.

Moderator Note; s/n edited for member's own protection

[cal3713]

Also, the first time I used the battery, I did fully charge it, and then use it on a no-timers power plan until it went into forced hibernation, so it really seems wrong that I've already lost 35% of the battery capacity...

[hausman]

This certainly sounds like a defective battery. Sometimes one of more cells can become defective. When this happens it's common to see the battery charge drop suddenly in a large increment, e.g. from 99% to 66%. Contact Lenovo customer support, explain what you've explained here and they should replace your battery.

[Ron_9972 Support Specialist]

Have you recalibrated the new battery?  You do this in ThinkVantage Power Manager.

You can download it here if you don't have it installed:

http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-70601