08-18-2010 04:50 PM
Unfortunately I cannot get the product to work suitably. I've connected the USB drive to my [dell] computer, and even sitting less than one feet from the computer, the wireless keyboard/mouse stops responding and loses the signal to the computer many times within a few seconds. To troubleshoot i have tried the following:
Changed the battery
Changed the USB port
Tried on another computer
Sat inches away from the computer
The remote is recognized by my computer as it works sometimes, but usually goes in and out of the signal. Regrettably, after all those tries i cannot get the lenovo to work properly. Which is very disappointing as i really wanted to remove my wireless keyboard and mouse and use this instead. This has gotten me extremely frustrated for the last few days.
Please help me troubleshoot, or perhaps return the product to get my money back (who do i contact? Been searching for an email address for technical support for 30 mins but couldn't find it )
11-14-2010 09:19 AM
You are not alone here. I received this keyboard a week ago which was DOA. I've been trying to get help with no luck. I purchased a Lenovo laptop 2 months ago and praying that nothing would happen.
I wont buy any "Lenovo" product any more.