Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Reply
Fanfold Paper
gregg1
Posts: 10
Registered: ‎02-07-2011
Location: Canada
0
Accepted Solution

ThinkPad Bluetooth mouse scroll wheel not working

I have used the ThinkPad Bluetooth mouse for two years and have been very happy with the performance. 

  

Recently, the scroll wheel setting sporadically changes from the selected 3 lines per notch to 1 and requires resetting.  Shortly after this started, as I scroll, the lines scroll forward as expected and then suddenly scroll backwards.  The latest problem is that the left mouse button works inconsistently.  Sometimes it  requires 2 to 5+ clicks to respond. 

  

The ThinkPad Bluetooth mouse was purchased in October 2008 - Model MOBTC9L.

 

Any suggestions for solutions?

 

 

 

 

 

 

 

 

Bit Torrent
Vince69
Posts: 1,213
Registered: ‎12-24-2010
Location: Perth, Australia
0

Re: ThinkPad Bluetooth mouse scroll wheel not working

Hello mate,

 

First try to update the driver : http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67201

and see if it solve the problem.

__________________________________________________________________________________

Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.


ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Fanfold Paper
gregg1
Posts: 10
Registered: ‎02-07-2011
Location: Canada
0

Re: ThinkPad Bluetooth mouse scroll wheel not working

Thanks Vince69.  I do have the updated driver and it has not solved the problem.  I un-installed the previous driver before installing the update.

 

Bit Torrent
Vince69
Posts: 1,213
Registered: ‎12-24-2010
Location: Perth, Australia
0

Re: ThinkPad Bluetooth mouse scroll wheel not working

Have you got another computer to test it and see if it's not a problem with the mouse itself ?

__________________________________________________________________________________

Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.


ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Fanfold Paper
gregg1
Posts: 10
Registered: ‎02-07-2011
Location: Canada
0

Re: ThinkPad Bluetooth mouse scroll wheel not working

I don't have another computer with Bluetooth.  If there are no other obvious solutions, I will look for another Bluetooth enabled computer.

Fanfold Paper
gregg1
Posts: 10
Registered: ‎02-07-2011
Location: Canada
0

Re: ThinkPad Bluetooth mouse scroll wheel not working

I installed the most recent versions of:

ThinkPad UltraNav Driver and

ThinkPad Bluetooth with Enhanced Data Rate Software

and my Bluetooth mouse seems to be working as expected.

 

The problem seemed to be context sensitive and not a hardware issue. Happily, I don't need to buy a new mouse...

Fanfold Paper
gregg1
Posts: 10
Registered: ‎02-07-2011
Location: Canada
0

Re: ThinkPad Bluetooth mouse scroll wheel not working

I spoke too soon.  My Bluetooth mouse worked perfect for 2 months but now sometimes requires more than one click to respond.

 

 Any solutions?  I checked for updates.