The following is the explanation of the correct behavior of the dock UI icon in Windows 7. The supplied User Guide with the dock needs to be corrected to properly document the operational aspects of the interface.DisplayLink is the chipset supplier for the USB 3.0 dock.
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Why does the DisplayLink UI not appear in the Windows system tray?
ID: 327 - Updated: Jun 29, 2012 - Category: Troubleshooting
Symptom
The DisplayLink UI icon is not seen in the system tray. The DisplayLink UI icon is shown below:
Problem
This can occur if:
- A DisplayLink device has not been detected connected to the computer. The icon will only appear if a DisplayLink device is connected. Please refer to this article to diagnose if your DisplayLink device has been detected
- If you have a product based on the DL-3000 (USB 3.0) family, the DisplayLink UI will only appear if a DisplayLink device has been detected AND a monitor is connected to the video output. The DL-3000 family implements monitor detection and the DisplayLink UI will only be shown in the system tray when a DisplayLink device and a display is detected.
Solution
Ensure the a DisplayLink device is connected to the computer and a monitor is connected to the video output of the DisplayLink device.
W520, i7-2820QM, BIOS 1.41, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 830 512GB SSD, Hitachi 1TB 7200rpm HDD, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.41 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M4 256GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0