05-25-2009 05:50 AM
Hel Lenovo please!
My R500 ThinkPad, model 2716-CTO keeps shutting down unexpectedly! I have XP SP3. I tried every resolution possible; from the latest windows patches to the latest Lenovo system updates throught the system update utility. Nothing seems to work out. Any clues or hints?
07-10-2009 10:55 AM
The same happens in my Thinkpad T60. In my case it won't turn on again until I follow these steps:
1.- unplug the laptop from the power source
2.- remove the battery
3.- push the turn on button several times
4.- keep the turn on button pushed for several seconds
5.- put back the battery (and plug the system again)
7.- push the turn on button again.
I called the service about this problem. They say it is caused by the static. I am using an antistatic mat but the problem keeps happening.
07-10-2009 11:44 AM
Welcome to the Lenovo forum
Your R500 might be overheating. Please see this thread for links to software that you can use to monitor your ThinkPad's temperature sensors.