SOS - system froze due to trying to bypass the fingerprint/Admin login

[Minni]

Here's what I'd tried, as per instructions on About.com

Start Run
control userpasswords2
OK
entered user name Admin / password
apply
OK

I had also chosen to reset my password & I typed my own password, then confirmed it by retyping it.
It was after that, that my system froze up at this point during Startup:

WINDOWS IS STARTING UP

(whereupon the system remains frozen at that point.
I needed to remove the battery - not just the AC. Nothing else worked to shut the display.

I'm in a cold sweat not knowing what to do!

I'm now back on my tiny 12" laptop which is full of trojans, in order to type this.

[andyP Community SuperMod]

Minni, welcome to the forum,

If you need to bypass the fingerprint you can do it by;

BIOS / POP Password; when asked for your fingerprint at power on press escape and then enter your supervisor / power on password.

Windows; hit Ctrl + Alt + Delete when asked for your fingerprint, enter your administrator user name and password

Hope this helps

[Minni]

Hi Andy - since i'm not a techie - can you please clarify?

believe me, when I was at the frozen screen, I tried CTRL-ALT-DEL but nothing happened.

Ditto when i tried the Blue IBM button.

Can you please explain step-by-step as follows:

(1) Press Power button

(2) As soon as _____ displays, then press ______

Then I'll print it out and follow your instructions exactly.

[GMAC-R60 Retired Guru]

you might try the instructions on the link on this thread http://forums.lenovo.com/t5/R-and-L-Series-ThinkPad-Laptops/Windows-XP-in-R60-ThinkPad-always-restar...

[Minni]

not sure which instructions your referring to. All I saw was a  link which he referred to at the last post on that thread, and that link was routed thru google.

The problem is, that because the password-freeze forced me onto this trojaned laptop, I can't get into any links which are connected with Google because my trojans disabled google/Gmail/YouTube.

Is there any direct solution for my problem which does not involve a link related to Google? BTW,  I doubt anyone's as aware of google's stranglehold as I am, due to my malware. For example, when I tried posting a on gardenweb via this laptop, the same thing happened (since gardenweb's forum process was routed via google as well.

[GMAC-R60 Retired Guru]

http://support.microsoft.com/kb/321305 try this

[Minni]

Hi, the past several days I had connection issues due to Verizon DSL lines, thus the delay.

I checked out your link, though the video doesn't work on this thinkpad.

Here's the thing:

my issue started when I had chosen the option to Reset the Windows password (to my mnemonic password).

After which it remained locked at:

WINDOWS IS STARTING UP

I suspect it's cuz it's now in conflict with the preset password which came with my thinkpad.

So my Q is this:

Would it be safe for me to try the following:

F8 (safe boot)

then choose: last known good configuration

OR - is the following preferable:

F8

then choose: Start Windows normally??

[Minni · Accepted solution]

OK, I resolved my issue to the extent that even the ridiculous Fingerprint+Admin screen has become dispensed with, and bootup goes directly to my desktop (as i want it to).

Here's what I did (more or less):

Each time screen became dark during bootup, I clicked F8.

Then chose Win-XP.

The first time around, it did not display the list which included "Last known good config."

But another time I tried it, the list finally displayed.

So I finally got to click "Last know good configuration"

Followed the System Restore routine (Start, programs, accessories, tools)

...chose the April 27th date to restore my system to - BUT THIS TURNED OUT TO BE FOR NOTHING

......whereupon it TRIED rebooting to the April 27th configuration

HOWEVER:

I then heard that same heart-sinking beep I'd been hearing these past days

...whereupon:

2 Dialog Boxes as follows:

1st Dialog Box:

Logon to Windows

Grey-colored:

.... user-name: Admin ...... Password: @@@@@@@@

2nd Dialog Box:

The system could not log you on. Make sure your user name & domain are correct, then type your password again.

And then the stupid clickable ADMIN-chess-pieces icon displayed

....so I clicked it

Whereupon:

RESTORATION INCOMPLETE

Your computer cannot be restored to Wed. April 27. No changes have been made to your computer.

But then, upon clicking OK, the desktop displayed.

So I said - what the heck - I'll go to:

...CTRL-PANEL, USER-ACCOUNTS

......once there, I chose "change password"

...........then typed the SAME password I had used during that fatal Reset Password

...VOILA! for some reason which I cannot fathom, I'm up & running

(cuz not only does it now boot up OK,

...but the icing-on-cake is that it now skips that nonsensical fingerprint-Admin. screen