Support in other languages: 
Reply
What's DOS?
alexst
Posts: 1
Registered: ‎12-24-2008
Location: germany
0

harddisc clicking, faulty harddisc shock protection sensor

hi there,

i have a problem with my R61i (Type 7650-e8g) for some time now:

without any shaking, the icon in the status bar for disc shock protection changes to yellow with a loud clicking noise. after some time more, it changes to blue. this all happens without any shaking at all.

if i doubleclick on the blue icon, a message appears: (german, as a german laptop)
---------------------------
ThinkVantage System für aktiven Festplattenschutz
---------------------------
Der Sensor für aktiven Festplattenschutz ist möglicherweise fehlerhaft.
Testen Sie die Funktion in PC DOCTOR DOS. Tritt der Fehler weiterhin
auf, wenden Sie sich an den Kundendienst.
---------------------------
OK
---------------------------
basically that says, the sensor for active disc shock protection is possibly faulty.
in the upcoming window, all controls are greyed out. 

somebody a idea about that? all updates from the lenovosoftware update are installed.
 
somebody the e-mail of lenovo support? i have only found a phone number.
 
merry christmas everybody, 
alexst
 
andyP
Posts: 9,245
Topics: 182
Kudos: 711
Solutions: 629
Registered: ‎11-27-2007
Location: Bonnie Scotland
0

Re: harddisc clicking, faulty harddisc shock protection sensor

alexst, welcome to the forum,

 


alexst wrote:

Der Sensor für aktiven Festplattenschutz ist möglicherweise fehlerhaft.
Testen Sie die Funktion in PC DOCTOR DOS. Tritt der Fehler weiterhin
auf, wenden Sie sich an den Kundendienst.

Did you test it with PC Doctor as it suggests? What results did you get?

 

In order to contact support use the phone number you have.

 

Frohes Fest

 

Andy  


______________________________________


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points

Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos
Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option

T430 2347-G7U W8 x64, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.
FYI Unsolicited Personal Messages will be ignored.

de.gif  Deutsche Community   es.gif  Comunidad en Español  uk.gif  English Community

PepperonI blog