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Blue Screen Again
kolotelo
Posts: 8
Registered: ‎03-16-2009
Location: Curitiba - PR
0

Bluetooth installation problem

[ Edited ]

 

SL500, serial w/ Win 7 x64



After I try to install the 7zbv19ww.exe Bluetooh update, I got this message and the installation rolled back. Did not install.

Tyed with amdinistrator privilege and it still didn´t work.

>>>

Error 1935. An error occured during the installantion of assembly.

'policy.8.0.Microsoft.VC80.ALT, type="win32-policy",version=8.0.50727.42", publicKeyToken="1fc8b3b9a1e18eb",

processorArchitecture="amd64". Please refer....

<<<

Messge trunked in the window.

 

I stiil have the btwhidcs.dll missing message every time the note is rebooted, any suggestion?

 

 Moderator Note: Serial number removed to prevent misuse.



Retired Employee
Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
0

Re: Bluetooth installation problem

hey kolotelo,

try uninstalling the current bluetooth driver , let windows install its own generic drivers.

can you connect your bluetooth device with generic drivers?

later on, try reinstalling the 7zbv19ww





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Paper Tape
winsa
Posts: 1
Registered: ‎10-10-2011
Location: Sweden - Umeå
0

Re: Bluetooth installation problem

I had that problem. My computer denied upgrading. And when I uninstalled the old version and then tried, worked like a charm. So my tip is to... Uninstall the old one 6.2.1.2900 and install 6.2.1.3100 after that. My computer demanded a restart. After that I´m happy. smileyvery-happy: