Fingerprint Reader Not Working

[aneesh]

Hi,

My SL300 is about 1 year old. Now it's fingerprint reader stopped working. I uninstalled and reinstalled drivers but no luck. If I work with laptop for sometime, the sensor becomes tooooo hot! Is sensor damaged? Please help me to solve the issue. Thanks.

[aneesh]

No comments??

[aneesh]

Nice forum. Nobody knows the answer!

If I am not getting support from LENOVO forum, who else can provide it?

Unfortunately bought a stupid laptop............

[Maliha Community Moderator]

Hi aneesh,

This is a user-user forum and not an official channel for lenovo support.

"Objectives of Lenovo Discussion Forums

These communities have been created to provide a high quality atmosphere in which users of Lenovo products and services may share experiences and expertise. While members from Lenovo may participate at intervals to engage in the discussions and offer advice and suggestions, this forum is not designed as a dedicated and staffed support channel. This is an informal and public forum, and Lenovo does not guarantee the accuracy of information and advice posted here -- see important Warranty information below."

To get their support you should call lenovo service and support in your area:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4HWSE3

Hope it helps.