SLx series shipping messages [ Edited ]

[crusader]

Nanook,

Thanq for the update. Did u pay extra for 2nd shipping/Expedited Shipping? And did u make the request for Win-XP or ask fr any additional features?

IN your post, u had mentioned Tracking Number......meaning......is this UPS/CanadaPost tracking number/

And call them at 866 968 4465 and confirm if thats the correct tracking number, and ask them if ur product was shipped as a part of a bulk shipment

Message Edited by crusader on 06-08-2009 02:25 PM

[crusader]

AAAAAAAAAAAARGH!!!!!    I dont frikking believe this!!!!   I logged into https://www.lenovoorders.com//orderstatus and the Estimated ship date has been changed from June 8 to June 22

WTF??  Dont these idiots at Lenovo ever care about individual buyers such as us! How dare they treat us like this? Isn't there an end to this nonsense? Can I complain to BBB or Consumer Affairs or anything at all??

Shame on Lenovo.....cheap shmucks......they have a factory in China.....and a call center in India.......and nothing in N. America.

And the stupid call center in India is open from 9AM-7PM (M-F).   

I better call and cancel today at 9AM, and order a Lenovo /w Win XP from www.JR.com 

[denodir]

I ordered a Thinkpad SL400 on May 27 and got a confirmation email a few minutes after submitting my order. Ship date is June 8. It was shipped on time. A tracking number was posted to my order summary one day after it was shipped. It arrived today around 10:50AM. 14 business days. I can't be any happier

Message Edited by denodir on 06-16-2009 03:00 PM

[Nanook99]

Glad to hear a happy story in this mournful thread.

Mine arrived today as well, after about 3 1/2 weeks altogether.

I'm still not entirely happy with the order and shipping process, especially since the promised $50.00 discount din't materialize but I can't be bothered to follow it up. 

As for the machine itself, I'm quite pleased with it. For the price, it's solidly built, quite capable and well thought out. I was concerned that the glossy VibrantView screen might be a bit of a pain but I really like it. 

[rwmarth]

Wow, these arent good reports about shipping.... Sort of makes one reconsider buying Lenovo.....

[CarolinaBaker]

Good Morning!

I ordered a new SL400 a few days ago, and just realized the estimated shipping date is 08/03/2009.  Does anyone know of any way that I can speed that up?  A certain number to call, or person to talk to?  Normally, I wouldn't have a problem waiting, except I leave for school either the 2nd or the 3rd.  It is completely neccessary I have it by then at the LATEST. 

2743CT   CONFIGURED SYSTEM 
08/03/09            

42X6338   SBB INT.CORE2DUOPROCT9400                 

42V8010   VBB MS WIN VISTA BUSINESS                 

44C2911   SBB GEN WIN VST BS 32 US ENG.                 

43Y3715   SBB MW XP PROF US ENG RDVD                 

44C6227   SBB 14.1 WXGA LED VBRNTVIEW                 

44C6225   SBB NVID N10M-GE1 GEFORCE 256M                 

41W2068   VBB 4GB PC2-5300 667MHZ 2DIMM                 

44C2637   SBB KEYBOARD US ENGLISH                 

44C2789   SBB ULTRANAV+FINGERPRINT READ                 

44C1917   VBB INTEGRATED CAMERA                 4

4C5161   SBB 320 GB HD DRIVE,5400RPM                 

42X6326   SBB INT.TURBOMEMORY1.6 2GB                 

44C5156   SBB DVD RCDBL 8X MAX DUAL LYR                 

62P6054   VBB INTEGR.BLUETOOTH PAN                 

44C6045   SBB INTEL WIFI LINK 5100                 

39T6651   SBB 9 CELL LI-ION BATTERY                 

44C9265   SBB COUNTRYPACKNORTHAMERICA                 

44C5033   SBB LANGUAGE PACK US ENGLISH                

 41C9334   3 YEAR THINKPAD PROTECTION

Order #: 2DN6PW

If anybody could help that would be great.  Thanks!

[bns2381]

For those of you interested in another point of reference.

The computer was ordered on 6/17 and had an estimated ship date of 7/1.  I received a shipment notification the afternon of 6/26.  I received it 3 business days after the shipment notification.

DALLAS/FT. WORTH A/P, TX,  US 07/01/2009 5:48 P.M. DELIVERY  

07/01/2009 3:14 P.M. THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE  

07/01/2009 6:06 A.M. OUT FOR DELIVERY

DALLAS/FT. WORTH A/P, TX,  US 06/30/2009 7:10 P.M. DESTINATION SCAN  

06/30/2009 7:09 P.M. ORIGIN SCAN

US 06/29/2009 3:51 P.M. CARRIER AND CUSTOMS RELEASED

CN 06/27/2009 2:05 P.M. RECEIVED INTO UPS SCS POSSESSION  

06/27/2009 2:01 P.M. DEPARTURE

US 06/29/2009 6:00 A.M. ARRIVAL  

06/27/2009 12:40 P.M. BILLING INFORMATION RECEIVED

[garytr23]

Carolina, good luck with that.  If you want it by a certain time, you should cancel and re-order from newegg.com or another retailer that doesn't suck.  You could get the laptop from newegg in 3 or 4 days for probably the same price.   Speaking from experience, I bought an sl300 from lenovo direct b/c I had some discounts by doing so, and I had to wait over 2 months when I needed it for school.  Every 2 weeks the shipping date would move up 2 weeks.  However, because I complained so much I received some compensation for it changing price and me having to wait so long.  I love the laptop, but it wasn't really worth the wait.

I just think lenovo doesn't care about the individual yet, and the tone in the shipping messages hasn't changed.

[CarolinaBaker]

Thanks.  Anyway that somebody in with Lenovo could let me know at least whats going to hold it up?

[Nanook99]

I just noticed on my credit card statement that Lenovo has given me a credit of roughly 10% of what I paid for my SL400.

I am now a happy and satisfied Lenovo customer.

And the machine itself has been performing flawlessly.