SL300 and SystemUpdate

[hjegeinorway]

I have a TP SL300 laptop. Ok machine, but suddenly the Lenovo System Update function failed. Error message says "It was discovered a problem with the package directory on the system update server for your system. Contact support."

I have searched the Lenovo WEB site but have not found any way of contacting them. No Warranty anymore. I found a Norwegian phone number but it does not work... 

I have system 273853G, Vista operating system and Norwegian language.

Anyone have experienced this problem and know a possible solution?

GeirT

[Maliha Community Moderator · Accepted solution]

Hi and welcome to the forum!

Try reinstalling ThinkVantage System Update, perhaps it'll solve the issue:- http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVSU-UPDATE

Keep us informed.

[Maliha Community Moderator]

Also, is this the support number you were calling?

Norway	Norwegian	6681-1100		8 AM - 5 PM Monday - Friday
		8152-1550 (Warranty service and support)		8:00 AM - 5:00 PM

[hjegeinorway]

I installed new system update software yesterday and it still didn't work yesterday, but today it is working perfect!

Tanks. 

[hjegeinorway]

Yes the listed Norwegian telephone no. 6681-1100 is not working!

[Maliha Community Moderator]

Thanks, can you please explain a bit when you call the mentioned phone number in working hours what exactly happens? Do you get a busy tone or the number is dead altogether?