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rwsheffield
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rwsheffield
Posts: 2
Registered: ‎07-26-2012
Location: Las Vegas
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SL500 Warranties

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‎07-26-2012 03:49 PM

I'm a diehard Lenovo/IBM user.  I'll keep my laptops and PCs for an average of 8 years.  This SL500 is giving me problems and I'm not sure what to do.

 

My first issue is my extended warranty expired in May.  They never contacted me to extend and no one will even talk to me.  Anyone know how I can get an onsite extension with Lenovo or another firm?

 

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Ron_9972
Posts: 524
Topics: 18
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Registered: ‎07-19-2012
Location: Raleigh, NC
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Re: SL500 Warranties

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‎07-27-2012 07:04 AM - edited ‎07-27-2012 12:02 PM

Unfortunately, you cannot extend a warranty that has expired.  You can, however, purchase  a ThinkPlus and Lenovo Care Services maintenance agreement.

 

Here is the link to ThinkPlus and Lenovo Care Services:

 

http://support.lenovo.com/en_US/detail.page?LegacyDocID=THNK-PLUS

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