05-08-2009 09:08 PM
06-09-2009 06:01 AM
We haven't seen any broader reports of this issue, but your diagnosis of your particular system is possible. Any mechanical component like a hinge could potentially be out of spec and cause some potential issue.
As long as there aren't abrasions or signs of impact, I think you have a reasonable claim with support.
Have you made progress getting the unit fixed through service?
06-09-2009 03:12 PM
07-04-2009 06:56 PM
The cracks have also just appeared on the lower left hinge mount plastic surround on my SL500.
The machine definitely hasn't been abused and has only been moved from my desk a couple of times.
I would be interested to see how you go with warrantee support as I can't really go without my machine for more then a few days.
07-04-2009 07:17 PM
07-04-2009 10:23 PM - edited 07-04-2009 10:25 PM
ok cool they do cover it under warrenty, my left hinge cracked last week. Good to know
They should really make all the thinkpad series metal. Cheap Plastic
07-05-2009 12:37 AM
05-24-2011 10:23 PM - edited 05-26-2011 02:04 AM
I bought a Lenovo Thinkpad in the US and took it to China on June, 2010. The computer is under warranty. Five weeks ago, two cracks appeared around the two hinges of the plastic frame. The Lenovo customer service center in Shenzhen, China refused to repair the cracks around the two hinges. They said that they've never seen that problem before. This is a very common problem, based on what I have read from different Lenovo users forum. Mark, can you please help? Thank you -