Check virus of external hard drive (in a safe way) and TPM security chip request

[tomtom]

Hello.

Context, complain:

I had few trouble with my new lenovo R61. But today everything is alright, downgrade to xp ok, driver graphic card ok, partitioning ok. Westerday I was in the same point with Avast anti virus installed, comodo firewall install. I decide to install spybot and check an external hard drive. I allowed the choice of spybot to do something with some "dangerous files". After this point I was not allowed to do nothing in the computor. "your not allowed to shut down the computer". "your not allowed to...contact admin". "your not allowed"....

I forced the restart, press blue, recovered the system and decide to accept the norton help, so I have norton install.

Request1: 

I want to check my external I drive with any risk for the system, what can I do, I'm I in risk as I plug in?

Request2:

Second small problem, when I try to enrolled my finger, it ask me for TPM code that I do not have. Is it safe to go in the bios and clear security chip, I see some warning in the doc.

Thanks

Tom 

[wjli2 · Accepted solution]

clearing security chip is okay, but make sure you don't have any passwords that you don't known about, disable any power on, supervisor/master passwords before you do anything with security features.

[tomtom]

Ok thanks!

I've resolve both problem yesterday evening,

My computer is now ready to operate and my hard drive looks clean now (that's what says norton and sophos anti-virus). I hope that is true. That's was quiet stressfull to have a virus attack after 1 day. Somebody suggest me that's maybe I don't restart before using Spybot creating a big mess in the registry.... I'll never now.

But now ALL GOOD YEAH
Tom

[wjli2]

this sort of thing happen to everyone sometimes when they use computer.....