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mike_72165
Posts: 7
Registered: ‎05-23-2011
Location: Larchmont, NY
0

Black Screen After Boot up

My T420s (2 months old) recently has been giving me a black screen after boot up (no "Thinkpad" image is displayed during boot up).  System totally unresponsive -- I have to push on/off button multiple times.  Subsequent boot up usually OK.  Sometimes once I'm up and running, upon entering sleep mode, the machine will not wake up.

 

I have adjusted power management setting and and up-to-date on all drives.  HELP!!!

lead_org
Posts: 20,905
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: Black Screen After Boot up

if this is constantly occurring this would mean something is wrong with the Thinkpad's hardware, since this laptop is fairly new, you should consider getting it fixed under warranty.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft