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cstrack
Posts: 9
Registered: ‎04-20-2009
Location: Lexington, KY USA
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New T400 will not recognize my Logitech Bluetooth mouse

[ Edited ]

Just received a new Lenovo T400, and it appears to support Bluetooth devices, based on the Bluetooth icon in the system tray and the "My Bluetooth Places" icon on the desktop.  However, when I press connect on my mouse, it does not find the mouse; in fact, it finds no bluetooth devices.  Wireless radio is on.

 

I tried installing the Logitech driver, but it will not complete the installation process...says it will not install the mouse driver due to the Lenovo touchpad.

 

On my previous laptop, this mouse worked fine (with the driver installed).  Also, I know the batteries are good, since the mouse LED flashes when I press connect.

 

Can anyone provide guidance to resolve?

Message Edited by cstrack on 04-21-2009 06:51 AM
lead_org
Posts: 20,886
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Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: New T400 will not recognize my Logitech Bluetooth mouse

Put the logitech bluetooth mouse in pairing mode, by pressing the bluetooth button on the mouse for 30 secs, the indicator will turn to a solid colour to indicate it is in pairing mode. 
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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cstrack
Posts: 9
Registered: ‎04-20-2009
Location: Lexington, KY USA
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Re: New T400 will not recognize my Logitech Bluetooth mouse

Thanks for the thought. 

 

The only button availabe on my Logitech mouse--short of the power switch, left/right mouse buttons, and scroll wheel--is a "connect" button.  When I press and hold the connect button for 30+ seconds, the LED flashes on/off every second (which is the same response as one short press of the connect button).  I cannot enter a mode where the LED stays on continuously.

The bluetooth mouse and bluetooth capable laptop still refuse to connect.

 

Chris

 

lead_org
Posts: 20,886
Topics: 128
Kudos: 1,249
Solutions: 1,339
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: New T400 will not recognize my Logitech Bluetooth mouse

What is your laptop model number?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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cstrack
Posts: 9
Registered: ‎04-20-2009
Location: Lexington, KY USA
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Re: New T400 will not recognize my Logitech Bluetooth mouse

Lenovo Thinkpad T400.
lead_org
Posts: 20,886
Topics: 128
Kudos: 1,249
Solutions: 1,339
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: New T400 will not recognize my Logitech Bluetooth mouse

i.e. 7665-kum it should be listed on the bottom of your laptop. 
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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clarance
Posts: 12
Registered: ‎04-23-2009
Location: Beijing
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Re: New T400 will not recognize my Logitech Bluetooth mouse

Hi, My laptop is T400 with a logitech bluetooth mouse.

 

1ST

 

I think you'd better check your laptop software (Bluetooth Enhanced Data Rate software for XP or Bluetooth Enhanced Data Rate software II for vista) is that installed?

 

2ND

 

press the conect on your mouse, about 10 second till the light flash quickly, then you can use the soft to find the mouse, and give a PIN code to connect it.

 

 

Wish you  can find your mouse!

 

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cstrack
Posts: 9
Registered: ‎04-20-2009
Location: Lexington, KY USA
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Re: New T400 will not recognize my Logitech Bluetooth mouse

My laptop type is 6475-FB7.  The product ID is 6475FB7 (no dash).  Is this the right information for your request?

 

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cstrack
Posts: 9
Registered: ‎04-20-2009
Location: Lexington, KY USA
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Re: New T400 will not recognize my Logitech Bluetooth mouse

I verified the Bluetooth Enhanced Data Rate software for XP was already installed.  When I turn the power on/off on my mouse, the LED stays on solid for a few seconds, then it starts flashing at a rate near 1 flash/sec.  By pressing the connect button for 10-60 seconds, I see no change in the LED flash rate.

 

Still no luck with the Bluetooth mouse. 

 

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cstrack
Posts: 9
Registered: ‎04-20-2009
Location: Lexington, KY USA
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Re: New T400 will not recognize my Logitech Bluetooth mouse

BTW--The model of my Logitech Bluetooth mouse is the V470, if that helps.