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icenimbus
Posts: 18
Registered: ‎06-05-2011
Location: Chicago
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No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

[ Edited ]

Hi,

My laptop is Lenovo ThinkPad T520 4242-4UU
Hardware configuration is:
Core i7 2620M / 2.7 GHz - vPro
RAM 4 GB
HDD 500 GB
NVS 4200M / HD Graphics 3000
OS Windows 7 SP1 Ultimate

I've got this laptop on July, 2011. At first, it works perfect. But since 2012, the bluescreen problem, as attached, has happened frequently and really annoy me a lot.

I've reinstaled the Windows 7, and tried different driver, but none of them solve the problem throughly.
The driver I've tried are:
- NVIDIA Official
- Verde 296.10 Driver WHQL
- Verde 295.73 Driver WHQL
- Verde 295.51 Driver BETA
- Verde 290.53 Driver BETA
- Lenovo Official
- NVIDIA Optimus Display
- 8.17.12.7593 (NVIDIA Graphics Driver)
- 1.2.23.3 (NVIDIA HD Audio Driver)
- 8.15.10.2538 (Intel Graphics Driver)
- Details of this driver is here: http://download.leno...es/83de42ww.txt

Normally, bluescreen will happen when I drag a picture into Photoshop CS5, or open some PDF files with Adobe Reader 10.1.2. It happened so sudden, that I have not got a chance to see the picture be opened in Photoshop, or the PDF be displayed in Adobe, bluescreen befell. These are two major software came across bluescreen. However, when I reboot the laptop, and reopen the same picture, or reopen the same PDF, it won't cause bluescreen anymore. (But the Photoshop will prompt that the driver of GPU is crashed and has automatically turn off my GPU acceleration) It just like a random bluescreen by the god.
Other software, like Internet Explore 8.0, Firefox 10.0, QQ 2012, or came across bluescreen once or two, but not often.

It's so weird that I cannot figure it out why and how to solve.
Is there any friends have the same problem. Or any ideas to solve it?

Many thanks and wish everyone has a great weekend.

 

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tanujhanda
Posts: 955
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Registered: ‎01-05-2010
Location: INDIA
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

Please update the BIOS and check if the issue gets resolve.

 

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8auj17us.exe

 

 

 

Best Regards,

Tanuj


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lead_org
Posts: 18,388
Topics: 108
Kudos: 998
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Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

after trying to do a bios update, also try to switch to the discrete graphics mode under the BIOS menu.
Regards,

Jin Li

May this year, be the year of 'DO'!
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icenimbus
Posts: 18
Registered: ‎06-05-2011
Location: Chicago
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

I updated the BIOS, as well as turned on the discrete graphics.

It seems it did work for two months. However, recently, this kind of bluescreen problems come  again.

 

It's very weird that I'm wondering if it's still the hardware problem of the NVS 4200?

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ColonelONeill
Posts: 5,616
Registered: ‎12-26-2009
Location: Toronto
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

How often does it bluescreen? Maybe try running an Ubuntu liveCD for a while to confirm whether or not it's a hardware issue.
W520: i7-2720QM, Q2000M at 1070/670/1340, 22GB RAM, 500GB HDD, FHD screen
TPT1: 1839-23U, stock ICS
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icenimbus
Posts: 18
Registered: ‎06-05-2011
Location: Chicago
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

This period, it happend frequently when I use Acrobat to create a form. But to detail discuss about how often, it seems difficult since I'm not sure which software at which function will cause this problem.

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tripplec
Posts: 1,413
Registered: ‎03-08-2012
Location: Toronto, Ontario Canada
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

Turn off the NVS for Photoshop for a while and use the Intel graphics only and see what happens.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3
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icenimbus
Posts: 18
Registered: ‎06-05-2011
Location: Chicago
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

If I use the integrated Intel graphic card, then everything works well. So I guess it might be the physical problem of the NVS 4200

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tripplec
Posts: 1,413
Registered: ‎03-08-2012
Location: Toronto, Ontario Canada
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

Not necessarily, How long have you used it with Photoshop etc. There are issues noted with using the Lenovo drivers BSOD in IE9 to mention one which I had with new hardware and fresh image.

I am using unsupported Beta drivers. There are various thread on this in this section.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3
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ColonelONeill
Posts: 5,616
Registered: ‎12-26-2009
Location: Toronto
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Re: No driver matches ThinkPad T520, alwyas BSoD, consider hardware issue

Uninstall all NVIDIA drivers through Programs and Features as well as through Device Manager. Keep uninstalling out of Device Manager if it insists on reinstalling until it goes to Standard VGA.

Then download and install the latest available Lenovo NVIDIA driver or standard Verde driver. See if that works.
W520: i7-2720QM, Q2000M at 1070/670/1340, 22GB RAM, 500GB HDD, FHD screen
TPT1: 1839-23U, stock ICS