One USB port not working properly [ Edited ]

[ryan_tolentino]

were you able to resolve this? either through lenovo or microsoft? i have the same issue with my T410 usb port (1 faulty). thanks.

subject edited & post moved as new thread 

[yigit]

try to update or/and re-install intel chipset drivers.

[ryan_tolentino]

which intel chipset drivers? the intel AMT drivers? thanks.

[yigit]

intel chipset drivers, also make sure your device and cable is working.

[ryan_tolentino]

where would i get these drivers?

[Maliha Community Moderator]

Intel chipset drivers for your T410:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73684

Rest of the drivers:- http://www-307.ibm.com/pc/support/site.wss/migr-74582.html

Hope this helps.

[ryan_tolentino]

thank you for your suggestion, reinstalled all the appropriate chipset drivers. usb and webcam are still non-functional. although i can still use the faulty port with certain devices. ie mp3 player (data & power) and usb mouse adapter (usb & power) so i doubt it can be a hardware related issue if these devices work.

[Maliha Community Moderator]

Try running complete Lenovo ThinkVantage Toolbox test on your system, Toolbox -> Diagnostics -> Full System Test.

[lead_org Microsoft MVP Contributor]

check your faulty usb port, is anything physically broken like a bent pin?

[ryan_tolentino]

I checked the USB port and there isn't any broken pins or misalignment of parts.

Funny thing is that last night as I logged into my Gmail account, I looked down on my chat box and magically my name had

the camera icon next to it. So I checked my Fn+F6 setting and my webcam was working. Then I checked to see if I still had that unknown USB device in my Device Manager. Nope. It was fixed. It was listed as a USB Composite Device. I checked both

drivers for the webcam and the USB composite, and it was installed and working properly. So just to make sure it was a fluke I restarted. Still working.

Now this morning nothing works again. Same problem no webcam and Unknown USB Device in Device Manager.

 Now what gives? I did everything to fix it before reinstalled drivers, restore to factory and nothing worked. Then last night

I wasn't doing anything and it was working again. It can't be hardware if it was working before right? All function were available. Now it's not. The unit has been well taken care of so no abuse of component or anything.

Hopefully this information helps, cause I'm stumped. Thanks.