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zeyad
Posts: 10
Registered: ‎09-27-2010
Location: Canada
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Problems with the keyboard T410

Hi all,

 

 

I recently got a T410 less than two month and now I'm fasing different prbolems with the keyboard. It seems that some letters prompt something else and mess up my work. for example, when I press letter 's' I get this "\;lkjfdsa" and " w" I get "poiurewq" along with other problems.

 

I tried to update the drivers and did tests on the device with no problems found. 

 

does any one had the same problem? how can I fix it ? 

 

p.my operating system is windows 7.

 

 

Zeyad

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JudithMueller
Posts: 1
Registered: ‎09-28-2010
Location: Germany
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Re: Problems with the keyboard T410

I have the same problems with my (brand new) T410. Try to press a litte (not much!!) at the point right above the fingerprint scanner and it will work again. I will give mine to service tomorrow, we will see what they say.

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zeyad
Posts: 10
Registered: ‎09-27-2010
Location: Canada
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Re: Problems with the keyboard T410

thanks for the response.

 

I don't have a finger scanner on my laptop. the problem seems to come and go. Can you update with what the service tell you.

 

 

Zeyad

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waeel3
Posts: 1
Registered: ‎10-05-2010
Location: montreal
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Re: Problems with the keyboard T410

Hi,

 

I got the same problem with my keyboard. I called the technical service, they told me they will send me a new keyboard that i have to install by myself! (Never done that before)!! Did someone got another solution (without going into hardware radical solution)??

 

Thanks.

Wael

lead_org
Posts: 20,779
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Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: Problems with the keyboard T410

installing the keyboard is fairly easy.

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/63y0535.pdf

follow the above instructions.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Maliha
Posts: 3,224
Registered: ‎07-31-2008
Location: Pakistan
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Re: Problems with the keyboard T410

[ Edited ]

Hi and welcome to the forum all of you!

 

Do you guys switch between different languages like French, German etc? if so, then does it happen no matter which language you're using or just your native language?

 

Make sure your numlock is off as sometimes it helps.


You can request a replacement keyboard from lenovo support and install it by watching the videos here:- http://www.lenovoservicetraining.com/ion/


Hope it helps.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
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zeyad
Posts: 10
Registered: ‎09-27-2010
Location: Canada
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Re: Problems with the keyboard T410

The keyboard was the problem and it needed to be changed. I toke my laptop to service and they changed the keyboard.  now its working very well

 

cheers

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kchung
Posts: 1
Registered: ‎01-06-2011
Location: Germantown, MD
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Re: Problems with the keyboard T410

Hi,

 

I have replaced my keyboard once already, and am still having this problem arise.  Could it be that I have had two faulty keyboards?

 

 

Maliha
Posts: 3,224
Registered: ‎07-31-2008
Location: Pakistan
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Re: Problems with the keyboard T410

Hi and welcome to the forum kchung!


Yep, the replacement keyboard could be bad, or it can be software issue, make sure your BIOS and drivers are current.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
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csshirol
Posts: 3
Registered: ‎09-28-2010
Location: San Francisco CA
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Re: Problems with the keyboard T410

I had the same problem... pressing some of the keys used to generate random actions - like minimizing window on pressing 0, printing poiurewq on pressing p.

 

Called service center - they sent me just a keyboard without instructions!!

 

But replacing a keybaord doesnt take much time, especially when you have video instructions (http://www.lenovoservicetraining.com/ion/T410/index.html).

 

It works fine now!

 

Regards,

csshirol