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nibs
Posts: 879
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Registered: ‎06-03-2011
Location: Portland, OR
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Replacing Trackpoint Cap why do the replacements not have the black plastic piece? T420

So I feel like my trackpoint has begun to wear down on my T420 and I went to replace it today with the similar cap from the Trackpoint Cap Collection (73P2698) that I ordered with my machine. When I removed my cap I was suprised to see that there was a piece of black plastic attached to the underside of the cap. None of the caps in the collection have this plastic piece, and I seem to be unable to remove it from the cap. Without the black plastic piece, the caps don't seem to fit correctly.

 

Does anyone have any ideas?


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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.

My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.
lead_org
Posts: 20,351
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Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: Replacing Trackpoint Cap why do the replacements not have the black plastic piece? T420

just take that black plastic out of the old cap and refit it back, then put in your new trackpoint. That plastic stick that you saw not suppose to come out like that, but you can just put it back.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
nibs
Posts: 879
Topics: 43
Kudos: 143
Solutions: 39
Registered: ‎06-03-2011
Location: Portland, OR
0

Re: Replacing Trackpoint Cap why do the replacements not have the black plastic piece? T420

I'll try to take it out with tweezers. It is really wedged into the cap. Does the stick have a part number? If I accidentally break it will I be able to call have one sent to me under warranty?


------------------------------------------
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.

Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.

My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.
lead_org
Posts: 20,351
Topics: 128
Kudos: 1,201
Solutions: 1,277
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: Replacing Trackpoint Cap why do the replacements not have the black plastic piece? T420

no part number. You should able to get a replacement keyboard if your fix doesn't work.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft