09-10-2008 03:37 PM
I work for a company that uses Lenovo's for all our laptops and we have just taken delivery for 3 new T400's Type 2765-21G.
These units come with a Vodafone SIM card and a 30 day trial to the Vodafone mobile broadband (3G, GPRS).
Our company uses T-Mobile UK for all of our company phones and USB 3G dongles.
I have replaced the Vodafone SIM card with my T-Mobile SIM card and when I open the Mobile Broadband Connect software I get the message
Your carrier is currently unsupported. Please contact your carrier for more information.
Is this just a case that I need to get my carrier to enable the service that the laptop requires? Or are the T400's locked to Vodafone?
I have also contacted our rep at T-Mobile so will post there reply.
Solved! Go to Solution.
09-11-2008 01:56 AM
you also should make a call to vodafone and ask if there is a Net-Look (cannot use other than vodafone networks)
and/or Simlock (cannot use another VodafonSimcard with different Simnumber)
I think unlocking them, will cost something, in both case and Vodafone as the supplier can tell you about the costs.
Maybe it´s different in UK than here in Germany.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using Yoga 13, T510, X220t, T61.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
09-11-2008 06:35 AM - edited 09-11-2008 06:37 AM
grahambird80, welcome to the forum,
they are not provider locked.
The easiest way to set up a connection is to make a profile in Access Connections. Choose WWAN as type the of connection and then set up a user defined connection. Here in Germany, the T-Mobile user name is "t-mobile", the PW is the same and the APN is internet.t-mobile.
You will need to turn WWAN on first, (Fn + F5). If you can't turn it on reinstall the drivers from C:\SWTOOLS\DRIVERS\WWANER
Should hopefully do the trick.
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + pointsDid you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos
09-11-2008 02:20 PM
Cheers for the advice andyP,
I have the Laptop connected now using GPRS.
I got the seetings from;
01-04-2009 03:18 AM
We too use T-mobile broadband dongles but I have been unable use the SIM from one of these in my Lenovo X200. The network is found but I cannot connect. It appears to be an ip address issue. I'm using a profile I set up in Access Connections.
Can you please explain in detail how you got it to work?
02-08-2010 09:08 AM
Thanks for this info regarding T-Mobile, worked on the spot.
Does somebody know the respective settings for Swiss providers, using the T-Mobile Sim card with a roaming connection in Switzerland ? How to find out wich provider signal is the best at a place outside of Germany ?