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aareddi
Posts: 4
Registered: ‎03-25-2009
Location: unitedsates
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T400 laptop is restarting while in use

Hi,

I bought T400 laptop last week.

It did restarted while i am using the system. it happened twice with in this week.

When i am using the laptop, it suddenly went into blank and restarted.

 Please let me know if i need to update any drivers or need to do something for this issue.

 

 

 

 

Thanks

Ashok

Guru
ortegaluis
Posts: 1,406
Registered: ‎10-26-2008
Location: California, United States
0

Re: T400 laptop is restarting while in use

Have you tried booting into Safe Mode?

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aareddi
Posts: 4
Registered: ‎03-25-2009
Location: unitedsates
0

Re: T400 laptop is restarting while in use

Hi,

I logged in thru normal mode only.

 

Thanks

Ashok

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snake_julian
Posts: 20
Registered: ‎03-26-2009
Location: United Kingdom
0

Re: T400 laptop is restarting while in use

Has the random restart happen only once or several times? Are you using system update on your machine?
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aareddi
Posts: 4
Registered: ‎03-25-2009
Location: unitedsates
0

Re: T400 laptop is restarting while in use

Hi,

I did restarted once in a day. it happened 3 times.

Everyday there will be microsoft updates installed in my system.

Daily when i tried to shut down the system in the night, it updates the microsoft updates.

 

Thanks

Ashok

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snake_julian
Posts: 20
Registered: ‎03-26-2009
Location: United Kingdom
0

Re: T400 laptop is restarting while in use

[ Edited ]

Have you tried updating the BIOS to the latest version? Does the pc overheat or any sort of peculiar symptoms?

 

moderator note: It would also be helpfull if you could please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market. Knowing your location helps us help you.
 

Message Edited by Agotthelf on 26-03-2009 06:28 PM
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aareddi
Posts: 4
Registered: ‎03-25-2009
Location: unitedsates
0

Re: T400 laptop is restarting while in use

Hi,

I did not updates BIOS to my system. For now my system is not over heating or any other issues.it is working fine only issue is restarting. i am from MO (USA).

 

do i need to disable the option "updates from microsoft"?

 

Thanks

 

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snake_julian
Posts: 20
Registered: ‎03-26-2009
Location: United Kingdom
0

Re: T400 laptop is restarting while in use

if that issue still is present either try with different memory-a different stick of ram from a similar machine - lenovo laptop - either update the bios. try these as options. let me know whether that helped you.
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hdtt
Posts: 2
Registered: ‎03-26-2009
Location: Trinidad, West Indies
0

Re: T400 laptop is restarting while in use

I am also have this problem, with a 2765-t6u, and XP

 

updated bios and am pullin updates ( with the exception of SP3)

 

 

when the user first reported the problem, i thought she was either insane or unlucky.. 

 

anyhow, will post if it works, tomorrow..as i will be using it myself for the day (apparently, for her it shut down at least 5 times during the day)

 

 

Lenovo Staff
Confederate
Posts: 164
Registered: ‎11-29-2007
Location: Lenovo Campus in Morrisville, NC
0

Re: T400 laptop is restarting while in use

Does the reboot happen while on a corporate lan? 

Does the company use WSUS to push MS updates?

 

T