T410 - Blue Screen Errors

[khiman25]

Hi,


My T410 notebook started crashing a few weeks ago. Initially, it was once in a week but for last few days the frequency has been increased to 5 or 6 times a day. My system config is:


Intel Core i5 CPU M 540 @ 2.53 Hz
4.0 GB RAM
Windows 7 Professional 64bit
Intel Centrino WiMAX 6250
NVIDIA NVS3100M



Here are the detals of latest error:


Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1033

Additional information about the problem:
  BCCode:    c4
  BCP1:    0000000000000091
  BCP2:    0000000000000002
  BCP3:    FFFFF80003257C40
  BCP4:    0000000000000000
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\082910-22620-01.dmp
  C:\Users\naveed\AppData\Local\Temp\WER-38594-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt


This error is always the same. Here is the latest crash dump:

MODULE_NAME: nt

FAULTING_MODULE: fffff80003068000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800030d7ca9 to fffff800030d8740


Any idea what might be wrong ? How do i send the dum file to Lenovo support ?

[napalm]

I would turn off Wifi and see what gives. Intel is a known offender at producing drivers that do this:

http://communities.intel.com/thread/10068

Nap.

[khiman25]

Looks like ZoneAlarm was the source of the issue. I uninstalled ZoneAlram and did not see any further blue screen for 2 days. My research on web indicated that ZoneAlarm has an issue with NetBIOS over TCP/OP on WIndows 7. I disabled NetBIOS over TCP/IP, reinstalled Zone Alram and (knock on the wood) no blue screen in last 3 days.

[Ting]

Samething. I had this problem just recently. It happened over the weekend March 19,2011. C:\Windows\Minidump\032011-23197-01.dmp01.dmp

Any ideas/suggestions on how to solve this problem.

thanks,
T410

[unit88888888]

Try installing a older version of the Nvidia driver. i had this issue with the t510 and i uninstalled the preinstalled driver for the nviida and installed an older version. there is a post regarding this on this lenovo support site go search it up

best of luck,

8