04-06-2011 08:17 AM - edited 04-27-2011 04:14 AM
My company has been deploying T410's for some time now. One employee started complaining about the second monitor and mouse losing connection for a quick moment if someone would accidentally bump the desk.
Also by pressing down on the laptop cover above the keyboard, between the blue lenovo button and the power button, the same would happen.
I checked other T410's in the office and 2 out of 4 would show the same behavior.
04-27-2011 04:06 AM - edited 04-27-2011 04:14 AM
Having tested this bit more it is always the VGA screen that flashes when I touch the laptop while it is docked. I was able to reproduce this on three seperate docking stations.
The odd thing is that when trying to reproduce the problem in another building I am unable to see the screen flash.
Could there be any environment factors at work, static charge or something?
04-28-2011 06:36 AM
04-28-2011 07:01 AM
I've seen one issue myself of this happening where I am at.
Anytime the guy used his stapler the monitors would flicker out and the machine would take a few minutes to reload everything.
Swapped out the dock and problem solved.
04-28-2011 07:18 AM
04-28-2011 08:13 AM
04-28-2011 08:36 AM
05-03-2011 11:57 AM
So bottom line is it does not matter what dock I use, this problem is in the laptops.
I think I'm in agreement with you on this.
The same guy I swapped docks with a few weeks ago said the problem still remains. Not quite as touch but it has it's days where everything sets it off.
Just now I was working with a seperate user with the exact issue. Because I had the time and resources, I swapped in 3 different docks and the all disconnected the same way.
When I swap the laptop and bang around on the desk or even pick up the laptop without supporting the dock underneath it, that connection still stays on.
So I'll be submitting this system board in for warranty replacement and we will see if that takes care of the problem.
05-05-2011 10:32 AM