04-24-2012 05:30 AM - edited 04-24-2012 05:31 AM
You mean 75Y5797?
Yeah, they won't send that out to an individual owner. I just want to get the spacers. Is there no FRU for it? Maybe I'll just ry calling back until I get a more cooperative support person.
I'm currently using the index card method, but it's not perfect either.
04-27-2012 10:43 AM
They asked me to send in the laptop for cleaning. Figured this was a waste of time, but did it anyhow. Laptop came back, same issue (of course). Can't get the stablizer, docks are out of waranty. Reaaaaaly lame Lenovo.....this is clearly a design issue with the dock. Anyhow I "fixed" it with bit of double sided velcro to space the left rear of the docking station.
Sad to see a big company that is so disfunctional in dealing with an obvious issue. Skyscraper A come in this is Skyscraper B, hello, hows the weather over there.
04-27-2012 12:25 PM
Can't get the stablizer, docks are out of waranty. Reaaaaaly lame Lenovo.....this is clearly a design issue with the dock.
So Lenovo is quabling over a set of 2 cent plastic pieces and shipping?
This is the absolute least they can do to attempt to please a customer.
Even with the stabilizer clips I may have to copy your velcro idea.
04-27-2012 12:56 PM
Yeah the velcro thing is pretty lame. I used it because its the right thickness and it sticks on the dock. I leave the peal off sheet on the side that faces the laptop so it does not stick to it. Pretty ghetto but it works, and i only have 2 T410s with the issue not 100s so it works ok for me.