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Paper Tape
smartypantscom
Posts: 3
Registered: ‎04-12-2012
Location: Fredericton
0

T410s, speakers randomly cut out

I have a T410S that about 14 months old. Until recently, the built in speakers had worked fine - but about a week ago, they started randomly cutting out/muting on their own. If I change the volume using either the Windows volume control or the physical controls (or if I kill the "audiodg.exe" process), the speakers start playing sound again, but then they cut out again within 30-60 seconds. Initially this only seemed to occur with audio playback from Flash embedded in webpages, but now it happens with any audio playback regardless of what software I'm using it - VLC, Windows Media Player, Audacity, etc.

It only seems to occur with audio playback through the built-in speakers - it doesn't occur with audio playback through the headphone jack (which I'd be using instead, if the headphone output weren't unbearably noisy, but that's another story).

I've tried everything I could think of. I've changed the "When Windows detects communication activity" setting to "Do Nothing" - no change. I've fully removed the drivers (with the "Delete Driver Files" option in device manager) and then let Windows detect/reinstall from Windows update - no change. I tried fully removing the drivers, and then downloading & installing the latest driver from Lenovo's support page - no change. And last I tried a registry tweak that supposedly disables the headphone jack sensing/automatic muting of the speakers when headphones are plugged in - and you guessed it, no change.

 

Has anyone else had this problem and found a solution?

Guru
ColonelONeill
Posts: 5,616
Registered: ‎12-26-2009
Location: Toronto
0

Re: T410s, speakers randomly cut out

Strange...

Just a hunch, but try running this:
http://www.thesycon.de/deu/latency_check.shtml
W520: i7-2720QM, Q2000M at 1070/670/1340, 22GB RAM, 500GB HDD, FHD screen
TPT1: 1839-23U, stock ICS
Paper Tape
smartypantscom
Posts: 3
Registered: ‎04-12-2012
Location: Fredericton
0

Re: T410s, speakers randomly cut out

[ Edited ]

Thanks. I've downloaded and run that program, but I'm not familiar with it - results would indicate that latency is the issue?

 

It appears to be reporting latencies of 1200 µs, with intermittent drops to around 100 µs.

 

EDIT: right after posting, I plugged in my ethernet cable and noticed latency briefly jumped all the way up to around 7400 µs.

Guru
ColonelONeill
Posts: 5,616
Registered: ‎12-26-2009
Location: Toronto
0

Re: T410s, speakers randomly cut out

That doesn't sound good. It should be in the green almost all of the time.

Can you make sure all of the drivers you have are up to date?
W520: i7-2720QM, Q2000M at 1070/670/1340, 22GB RAM, 500GB HDD, FHD screen
TPT1: 1839-23U, stock ICS
Paper Tape
smartypantscom
Posts: 3
Registered: ‎04-12-2012
Location: Fredericton
0

Re: T410s, speakers randomly cut out

I ran the Lenovo updater & installed all of the available drivers that it listed, and it didn't resolve the issue with the speakers - any audio playback still cuts out after (at most) 90 seconds.

 

The driver updates do seem to have fixed the latency issue (getting hovering around 100-150 µs according to dpclat.exe, but it doesn't appear to have made any difference with the audio issue.

Paper Tape
cliff1127
Posts: 12
Registered: ‎01-24-2008
Location: USA
0

Re: T410s, speakers randomly cut out

Bump, same issue I'm having with my 420s. Any solutions?