Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Reply
Community Moderator
zoltanthegypsy
Posts: 3,507
Registered: ‎01-13-2008
Location: Bainbridge Island, WA, USA
0

Re: ThinkPad T series shipping thread - 2012 edition

[ Edited ]

TEEPEEJAY wrote:

Yesterday I ordred my T430. I entered a different shipping address from my billing address because I wanted it shipped to my apartment instead of where my parents live. Today I received this email:

Dear Valued Lenovo Customer, 

Thank you for your recent purchase, order #  . However, we are currently unable to process your order with the information you provided.  
 

Please reply back to this e-mail within 3  business days to resolve the issue(s) indicated below. If no response is received within this time, your order may be cancelled.  
 

---- The billing and shipping address does not verify with your card company 


---- Please contact your bank and verify that both addresses are on file. (Billing and Shipping)  
 

---- Please provide the bank phone# from the back of your card. 


Note: As a Lenovo Security Policy, we require that all customers denote their desired shipping address as an “alternate” address when filing their credit card information. 

 

 

Has anyone gotten this before? Why can't I ship to a different address? What do I need to do?


 

The instructions seem to be there in the email.

 

[edit] Added quote for clarity.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

 

The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество

What's DOS?
jice
Posts: 2
Registered: ‎06-29-2012
Location: Las Vegas, NV
0

Re: ThinkPad T series shipping thread - 2012 edition

I love my T420 so I ordered a new one on 6/22/12. When configuring, the website had 6/28/12 as the shipping date, but my order status shows 7/22/12! I ordered the Nvidia 4200m option and I notice that these are phased out of the website now. I'm wondering if the supply of this card is the reason for the delay. I hope they don't use a refurb!

Punch Card
Jonathan90
Posts: 12
Registered: ‎06-30-2012
Location: Portland
0

Re: ThinkPad T series shipping thread - 2012 edition

First time ordering a lenovo laptop. After all the bad reviews regarding the shipment, I hope mine will get here on time.

 

Order Date: 2012/06/29

 

STATUS: released to manufacturing

 

Est. Ship date: 07/05

 

 

Is this normal? Should I expect this to change?

 

 

Thank you

Fanfold Paper
teakhull
Posts: 9
Registered: ‎06-17-2012
Location: Tulsa, Ok
0

Re: ThinkPad T series shipping thread - 2012 edition

Total days door-to-door:  14

 

Ordered 2012/6/19

 

Estimated ship date 2012/6/27

 

Oklahoma City, OK, United States07/03/20122:35 P.M.Delivered
 07/03/20127:03 A.M.Out For Delivery
 07/03/20124:14 A.M.Arrival Scan
DFW Airport, TX, United States07/03/201212:25 A.M.Departure Scan
DFW Airport, TX, United States07/02/20127:05 P.M.Departure Scan
 07/02/20126:14 P.M.Arrival Scan
Louisville, KY, United States07/02/20125:27 P.M.Departure Scan
 07/02/201212:07 P.M.Import Scan
Louisville, KY, United States07/01/20128:49 A.M.Arrival Scan
Anchorage, AK, United States06/30/201210:47 P.M.Departure Scan
Anchorage, AK, United States06/29/20121:06 P.M.Arrival Scan
Osaka, Japan06/29/201210:28 P.M.Departure Scan
 06/29/20127:30 P.M.Arrival Scan
Shanghai, China06/29/20126:15 P.M.Departure Scan
 06/29/20125:34 P.M.Departure Scan
Shanghai, China06/28/20128:27 P.M.Export Scan
 06/28/20128:27 P.M.Origin Scan
China06/27/20126:32 A.M.Order Processed: Ready for UPS
What's DOS?
yddet12
Posts: 2
Registered: ‎06-27-2012
Location: USA
0

Re: ThinkPad T series shipping thread - 2012 edition

[ Edited ]

What time of day do UPS packages usually arrive? My laptop had its "Arrival Scan" in my city on Saturday, so I'm hoping it will arrive early on Monday, but I'm not sure how much difference that makes...

Punch Card
pcypoon
Posts: 5
Registered: ‎06-13-2012
Location: Canada
0

Re: ThinkPad T series shipping thread - 2012 edition

 

 

What's with the Power of attorney documentation is missing and is required for clearance, any insight? 

Location Date Local Time Activity

Mississauga, ON, Canada07/07/201210:14 P.M.Package data processed by brokerage. Waiting for clearance.
Fredericton, NB, Canada07/07/20121:08 P.M.Power of attorney documentation is missing and is required for clearance.
Mississauga, ON, Canada07/07/201210:33 A.M.Package data processed by brokerage. Waiting for clearance. / Delivery rescheduled.
 07/07/20129:20 A.M.Import Scan
 07/07/20126:39 A.M.Arrival Scan
Louisville, KY, United States07/07/20125:19 A.M.Departure Scan
 07/07/201212:48 A.M.Arrival Scan
Anchorage, AK, United States07/06/20122:21 P.M.Departure Scan
Anchorage, AK, United States07/05/201212:32 P.M.Arrival Scan
Osaka, Japan07/05/201210:15 P.M.Departure Scan
 07/05/20127:25 P.M.Arrival Scan
Shanghai, China07/05/20124:47 P.M.Departure Scan
Shanghai, China07/04/20128:48 P.M.Export Scan
 07/04/20128:48 P.M.Origin Scan
China07/03/20122:59 A.M.Order Processed: Ready for UPS
What's DOS?
jice
Posts: 2
Registered: ‎06-29-2012
Location: Las Vegas, NV
0

Re: ThinkPad T series shipping thread - 2012 edition

Did anyone who ordered a T420 with Nvidia graphics in late June get it yet?

 

I ordered on 6/22 and got a killer deal. The estimated shipping says 7/22. I was chatting with a sales rep and he said that this might be pushed even further. I'm wondering why such the delay. I know I was one of the last who got in on the Nvidia graphics option. I wonder if this is the reason.

Paper Tape
olivebranch2006
Posts: 7
Registered: ‎07-14-2012
Location: Grass Valley, CA USA
0

Re: ThinkPad T series shipping thread - 2012 edition

[ Edited ]

First time posting and never owned a ThinkPad.  Used Dell precision M2400 and latitude E6410/E6420 laptops, HP/Compaq business laptops (6715b I believe), Sony Business laptops (now discontinued series), Toshiba Satellite, and a few others but always wanted a Thinkpad. 

 

July 12, 2012

Ordered a T530 with the following specs for total price of $1,530.88:

EDITED - I forgot to list it, this deal includes a 4 year on-site warranty with accidental from Lenovo!!!

Processor                     Intel Core i7-3720QM Processor (6M Cache, up to 3.60 GHz)

Operating system                    Genuine Windows 7 Home Premium (64 bit)

Operating system language                 Genuine Windows 7 Home Premium 64 - English

Display type                15.6" FHD (1920 x 1080) LED Backlit AntiGlare Display,

System graphics                      NVIDIA NVS 5400M Graphics with Optimus Technology, 1GB DDR3 Memory

Total memory             4 GB PC3-12800 DDR3 (1 DIMM)

Keyboard                    Keyboard Backlit - US English

Pointing device                       UltraNav without Fingerprint Reader

Camera                        720p HD Camera with Microphone

Hard drive                   320GB Hard Disk Drive, 7200rpm

Optical device                         DVD Recordable

System expansion slots                       Express Card Slot & 4-in-1 Card Reader & Bezel

Battery                        9 Cell Li-Ion TWL 70++

Power cord                  135W AC Adapter - US (2pin)

Integrated WiFi wireless LAN adapters                     Intel Centrino Ultimate-N 6300 AGN

Integrated mobile broadband                         Mobile Broadband upgradable

Language pack                        Publication - US English

 

Part number 2359CTO, but using coupon THINKBTS717 saved me $332, and they threw in the 15.4” sleeve 51J0477 which knocked another $20 or so off.

 

Planning on buying a 4GB RAM SODIMM from crucial which is $28 last time I checked to bump the system up to 8GB.

 

Sales Rep estimated 6 days of build time and the status already states "Released to Manufacturing" with an estimated ship date of July 18 2012.

 

Looking forward to this new laptop!!!!  Great pricing until July 17th too.  I'll post and let you know how long build takes and how shipping goes...

 

Cheers

 

Token Ring
jpou
Posts: 79
Registered: ‎07-10-2012
Location: Germany
0

Re: ThinkPad T series shipping thread - 2012 edition

[ Edited ]

I couldn't find this in KB, so asking here - where do you get your estimated shipping dates? When I log in to "findmyorder.com" all I see is "Order Status: Order in Process".

 

Moderator Note; post merged in, subject edited.


---
T430s (i7 / HD+ / Intel 520 SSD / 16 GB Ram)
Previous: X60s, Portégé R100
Paper Tape
olivebranch2006
Posts: 7
Registered: ‎07-14-2012
Location: Grass Valley, CA USA
0

Re: ThinkPad T series shipping thread - 2012 edition

T530 ordered 7/12/2012

 

Now shows shipped 7/16/2012

via UPS

estimated delivery 7/23/2012 but because the original ship estimate was 7/18/2012, I believe it could arrive as soon as 7/21/2012.

 

No tracking number yet.