06-28-2012 09:03 PM - edited 06-29-2012 09:49 AM
Yesterday I ordred my T430. I entered a different shipping address from my billing address because I wanted it shipped to my apartment instead of where my parents live. Today I received this email:
Dear Valued Lenovo Customer,
Thank you for your recent purchase, order # . However, we are currently unable to process your order with the information you provided.
Please reply back to this e-mail within 3 business days to resolve the issue(s) indicated below. If no response is received within this time, your order may be cancelled.
---- The billing and shipping address does not verify with your card company
---- Please contact your bank and verify that both addresses are on file. (Billing and Shipping)
---- Please provide the bank phone# from the back of your card.
Note: As a Lenovo Security Policy, we require that all customers denote their desired shipping address as an “alternate” address when filing their credit card information.
Has anyone gotten this before? Why can't I ship to a different address? What do I need to do?
The instructions seem to be there in the email.
 Added quote for clarity.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.
The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
06-29-2012 09:46 AM
I love my T420 so I ordered a new one on 6/22/12. When configuring, the website had 6/28/12 as the shipping date, but my order status shows 7/22/12! I ordered the Nvidia 4200m option and I notice that these are phased out of the website now. I'm wondering if the supply of this card is the reason for the delay. I hope they don't use a refurb!
06-30-2012 07:46 PM
First time ordering a lenovo laptop. After all the bad reviews regarding the shipment, I hope mine will get here on time.
Order Date: 2012/06/29
STATUS: released to manufacturing
Est. Ship date: 07/05
Is this normal? Should I expect this to change?
07-04-2012 08:19 AM
Total days door-to-door: 14
Estimated ship date 2012/6/27
|Oklahoma City, OK, United States||07/03/2012||2:35 P.M.||Delivered|
|07/03/2012||7:03 A.M.||Out For Delivery|
|07/03/2012||4:14 A.M.||Arrival Scan|
|DFW Airport, TX, United States||07/03/2012||12:25 A.M.||Departure Scan|
|DFW Airport, TX, United States||07/02/2012||7:05 P.M.||Departure Scan|
|07/02/2012||6:14 P.M.||Arrival Scan|
|Louisville, KY, United States||07/02/2012||5:27 P.M.||Departure Scan|
|07/02/2012||12:07 P.M.||Import Scan|
|Louisville, KY, United States||07/01/2012||8:49 A.M.||Arrival Scan|
|Anchorage, AK, United States||06/30/2012||10:47 P.M.||Departure Scan|
|Anchorage, AK, United States||06/29/2012||1:06 P.M.||Arrival Scan|
|Osaka, Japan||06/29/2012||10:28 P.M.||Departure Scan|
|06/29/2012||7:30 P.M.||Arrival Scan|
|Shanghai, China||06/29/2012||6:15 P.M.||Departure Scan|
|06/29/2012||5:34 P.M.||Departure Scan|
|Shanghai, China||06/28/2012||8:27 P.M.||Export Scan|
|06/28/2012||8:27 P.M.||Origin Scan|
|China||06/27/2012||6:32 A.M.||Order Processed: Ready for UPS|
07-08-2012 02:14 PM - edited 07-08-2012 02:14 PM
What time of day do UPS packages usually arrive? My laptop had its "Arrival Scan" in my city on Saturday, so I'm hoping it will arrive early on Monday, but I'm not sure how much difference that makes...
07-08-2012 11:27 PM
What's with the Power of attorney documentation is missing and is required for clearance, any insight?
Location Date Local Time Activity
|Mississauga, ON, Canada||07/07/2012||10:14 P.M.||Package data processed by brokerage. Waiting for clearance.|
|Fredericton, NB, Canada||07/07/2012||1:08 P.M.||Power of attorney documentation is missing and is required for clearance.|
|Mississauga, ON, Canada||07/07/2012||10:33 A.M.||Package data processed by brokerage. Waiting for clearance. / Delivery rescheduled.|
|07/07/2012||9:20 A.M.||Import Scan|
|07/07/2012||6:39 A.M.||Arrival Scan|
|Louisville, KY, United States||07/07/2012||5:19 A.M.||Departure Scan|
|07/07/2012||12:48 A.M.||Arrival Scan|
|Anchorage, AK, United States||07/06/2012||2:21 P.M.||Departure Scan|
|Anchorage, AK, United States||07/05/2012||12:32 P.M.||Arrival Scan|
|Osaka, Japan||07/05/2012||10:15 P.M.||Departure Scan|
|07/05/2012||7:25 P.M.||Arrival Scan|
|Shanghai, China||07/05/2012||4:47 P.M.||Departure Scan|
|Shanghai, China||07/04/2012||8:48 P.M.||Export Scan|
|07/04/2012||8:48 P.M.||Origin Scan|
|China||07/03/2012||2:59 A.M.||Order Processed: Ready for UPS|
07-13-2012 09:52 PM
Did anyone who ordered a T420 with Nvidia graphics in late June get it yet?
I ordered on 6/22 and got a killer deal. The estimated shipping says 7/22. I was chatting with a sales rep and he said that this might be pushed even further. I'm wondering why such the delay. I know I was one of the last who got in on the Nvidia graphics option. I wonder if this is the reason.
07-14-2012 12:28 AM - edited 07-14-2012 10:03 PM
First time posting and never owned a ThinkPad. Used Dell precision M2400 and latitude E6410/E6420 laptops, HP/Compaq business laptops (6715b I believe), Sony Business laptops (now discontinued series), Toshiba Satellite, and a few others but always wanted a Thinkpad.
July 12, 2012
Ordered a T530 with the following specs for total price of $1,530.88:
EDITED - I forgot to list it, this deal includes a 4 year on-site warranty with accidental from Lenovo!!!
Processor Intel Core i7-3720QM Processor (6M Cache, up to 3.60 GHz)
Operating system Genuine Windows 7 Home Premium (64 bit)
Operating system language Genuine Windows 7 Home Premium 64 - English
Display type 15.6" FHD (1920 x 1080) LED Backlit AntiGlare Display,
System graphics NVIDIA NVS 5400M Graphics with Optimus Technology, 1GB DDR3 Memory
Total memory 4 GB PC3-12800 DDR3 (1 DIMM)
Keyboard Keyboard Backlit - US English
Pointing device UltraNav without Fingerprint Reader
Camera 720p HD Camera with Microphone
Hard drive 320GB Hard Disk Drive, 7200rpm
Optical device DVD Recordable
System expansion slots Express Card Slot & 4-in-1 Card Reader & Bezel
Battery 9 Cell Li-Ion TWL 70++
Power cord 135W AC Adapter - US (2pin)
Integrated WiFi wireless LAN adapters Intel Centrino Ultimate-N 6300 AGN
Integrated mobile broadband Mobile Broadband upgradable
Language pack Publication - US English
Part number 2359CTO, but using coupon THINKBTS717 saved me $332, and they threw in the 15.4” sleeve 51J0477 which knocked another $20 or so off.
Planning on buying a 4GB RAM SODIMM from crucial which is $28 last time I checked to bump the system up to 8GB.
Sales Rep estimated 6 days of build time and the status already states "Released to Manufacturing" with an estimated ship date of July 18 2012.
Looking forward to this new laptop!!!! Great pricing until July 17th too. I'll post and let you know how long build takes and how shipping goes...
07-16-2012 04:21 AM - last edited on 07-16-2012 09:33 AM by andyP
I couldn't find this in KB, so asking here - where do you get your estimated shipping dates? When I log in to "findmyorder.com" all I see is "Order Status: Order in Process".
Moderator Note; post merged in, subject edited.
07-17-2012 02:16 PM
T530 ordered 7/12/2012
Now shows shipped 7/16/2012
estimated delivery 7/23/2012 but because the original ship estimate was 7/18/2012, I believe it could arrive as soon as 7/21/2012.
No tracking number yet.