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yangae
Posts: 1
Registered: ‎06-10-2010
Location: Singapore
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APPCRASH on Word, Excel, Powerpoint (T60, Vista SP2, Office 2007 SP2)

For some unknown reason, my office 2007 apps (Word, Excel, PPT) are beginning to crash when I close the applications.  This happened for all three products, below are the problem reports with no solutions yet.  It seems to be a driver issue but I have no idea where to start looking.  Please kindly enlighten.  Thanks very much.
 
WORD: 

Product

Microsoft Office Word

Problem

Stopped working

Date

10/6/2010 2:08 PM

Status

Not Reported

Problem signature

Files that help describe the problem

Extra information about the problem

LCID: 1033

Brand: Office12Crash

skulcid: 1033

15321840.cvr

15321840.od

Version.txt

15316224.od

CVRB500.tmp.cvr

AppCompat.txt

memory.hdmp

minidump.mdmp

Problem Event Name: APPCRASH

Application Name: WINWORD.EXE

Application Version: 12.0.6535.5000

Application Timestamp: 4bbf7396

Fault Module Name: ntdll.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e03821

Exception Code: c0000005

Exception Offset: 0003e13d

OS Version: 6.0.6002.2.2.0.256.6

Locale ID: 18441

EXCEL:

Product

Microsoft Office Excel

Problem

Stopped working

Date

10/6/2010 8:39 AM

Status

Report Sent

Problem signature

Extra information about the problem

LCID: 1033

Brand: Office12Crash

skulcid: 1033

Bucket ID: 1904063848

Problem Event Name: APPCRASH

Application Name: EXCEL.EXE

Application Version: 12.0.6535.5002

Application Timestamp: 4bd2a7f1

Fault Module Name: OLEAUT32.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e037da

Exception Code: c0000005

Exception Offset: 000046b0

OS Version: 6.0.6002.2.2.0.256.6

Locale ID: 18441

POWERPOINT:

Product

Microsoft Office PowerPoint

Problem

Stopped working

Date

10/6/2010 9:30 AM

Status

Report Sent

Problem signature

Extra information about the problem

LCID: 1033

Brand: Office12Crash

skulcid: 1033

Bucket ID: 1276801207

Problem Event Name: APPCRASH

Application Name: POWERPNT.EXE

Application Version: 12.0.6500.5000

Application Timestamp: 49a68f9d

Fault Module Name: kernel32.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e037dd

Exception Code: e0000002

Exception Offset: 0003fbae

OS Version: 6.0.6002.2.2.0.256.6

Locale ID: 18441

Warmest regards,
EK