07-28-2011 06:58 AM
Hi guenni, and welcome to the Lenovo User Community!
A 100% safe workaround is to make a complete image backup of your hard drive before running the Bluetooth install, that way if the problem occurs you can always go back.
11-22-2011 02:21 PM
01-14-2012 04:46 PM
at6459 - OUSTANDING! your fix worked perfectly!!! I'm in IT so your instructions were pretty easy for me to follow but for the general user I would recommend adding a bit more detail. I'd been struggling to get my Lenovo laptop to properly recognize my Jambox speaker from Jawbone but after following your article it connected perfectly! Thank you so much!!! I'm going to link your fix to the Jawbone site for all the issues I read about for users with Lenovo's
Lenovo - Get your act together and follow at6459 advice and provide an adequate fix! Shessh!!!!
05-04-2012 10:41 AM
thank you so much for the procedure, I just applied it to install version 18.104.22.16800 on my lenovo L412 and it worked great, easy steps.
I really don't know how you did to get to this procedure but thank you so much
best regards form Mexico
07-02-2012 11:38 PM
07-11-2012 11:20 AM
This just happened with the latest v19 release on my W500. THANKS LENOVO! I didn't even get a warning to backup, the system went into an auto-update and when it rolled back, it deleted all of my personal files. Luckily 95% were backed up, but I lost the day worth of pictures I downloaded from my vacation, about 4GB worth since my nightly backup did not run. The files cannot even be restored with 4 programs I used, like Recuva, Undelete 360, etc. They will recover them, but they are corrupt.
I am going to make sure I never buy Lenovo again, nor have my company buy them, since I make decisions on what systems to get. This is outrageous. It was in an instant over 200GB of data just disappeared!
At the least, Lenovo you should be providing some kind of free high end file recovery tool...
07-17-2012 12:51 AM
07-20-2012 03:16 PM - edited 07-20-2012 03:17 PM
Well, it looks like Lenovo has STILL not fixed the problem. Put on the updates using the standard update process and got the message that BTWHIDCS.DLL couldn't be found. At least I did not lose files. AND I cloned the drive before doing the update.
My experience with Lenovo dictates such and action.
Of course, the Bluetooth on my T61 has had problems of one sort or another for about 2 years. Every update that even goes near the BT has caused some sort of problem and many hours of research to fix.
I have concluded that Lenovo doesn't care if they lose a customer for life. My next system will NOT be a Lenovo!
I am retired from 37 years with IBM but loyalty is destroyed by actions (or lack thereof) of a vendor.