Can't install Thinkpad System update 3.14

[xtrem3]

Hi everybody

I own a T60 with the latest Windows SP3. I tried to install the latest version of the Thinkpad system update and when it nearly finished, i had this error:

-There is a problem with this Windows Installer package. A problem run as part of the setup did no finish as expected, Contact your support personnel or package vendor. Action StartSuService.EXE, location: C:\Program Files\Lenovo\...\startupservice.exe

After that, i can start anyway the system update but it never install sucessfully my update.

Does anybody know any tricks to get over this problem?

Thank you

JM

[worldbuilder]

Are you using XP x64?

[xtrem3]

Nope. Windows XP French 32bit SP3

[worldbuilder]

Do you have .NET 2.0 installed?  I believe you need that in order for System Update to install properly.

[xtrem3]

I got the C++ 2005 SP1 Redistributable Package and the .NET 1.0 .NET 2.0 and .NET 3.0 with all windows update.

[worldbuilder]

It's quite possible that the installer you downloaded merely got corrupted.  That's what the error seems to indicate.  I would simply try it again and see how that works.

[xtrem3 · Accepted solution]

I tried reinstall 4 to 5 times and redownload it 3 times so it was not that.

Anyway i found the problem. It was the services who had been( for unknown reason) desactivate:

So in services.msc i putted "System Update" to Automatic, then Start the services and it work.

Sorry for trouble and thank for the help !!