05-04-2008 04:28 AM
... I have seen a lot of posts recently on this board and others that follow the same pattern and something smells fishy to me.
05-04-2008 06:34 AM
05-06-2008 12:26 PM
05-06-2008 10:17 PM
I had to leave town for a few days and wasn't at home when my Thinkpad arrived Saturday, but my husband received it, safe and sound, and he called me to let me know. I got back tonight and am typing on it now -- what a relief!
It was so kind of Mark to go to bat for me case. They replaced the system board, the keyboard and the palm rest -- it looks great.
I still don't know what went wrong, as they never sent the pictures, but I'll call tomorrow and post whatever I find out in here.
I couldn't be more grateful to Mark for interceding on my behalf -- it wasn't even his job, yet he went out of his way for me and came through in an extremely frustrating situation.
Hopefully, I'll never have to service it again. To that end, I'm actually thinking of getting a latex slipcover for the T60 -- my husband says they make them. It sounds kind of like a condom for the keyboard -- not appealing, especially since the keyboard is one of the Thinkpad's finest features. Still, it may be worth it, if it helps prevent another repair experience.
So thank you Mark, and thank you, everybody in here. I'll drop by tomorrow, hopefully with more details.
All best, Amy
05-07-2008 12:02 AM