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hlanier
What's DOS?
hlanier
Posts: 1
Registered: ‎07-14-2008
Location: Georgia
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Norton Antivirus disabling ethernet on T42

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‎07-17-2008 04:38 AM

Twice I have attempted to upgrade Norton Antivirus to version 2008.  On each atttempt, during the install Norton is disabling (removing) the ethernet adapters.  (Intel PRO/1000 MT Mobile).  Has anyone else experienced this?  What are the steps to prevent this from happening?

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ajkula66
Posts: 6,443
Kudos: 511
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Registered: ‎11-23-2007
Location: USA
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Re: Norton Antivirus disabling ethernet on T42

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‎07-17-2008 04:45 AM

Welcome to the forum!

 

Something similar has happened to me a couple of years ago with an earlier version of Norton. I can't walk you through resolving the problem, but my resolution was to un-install it and replace it with a different anti-virus program.

 

Good luck.

Cheers,

George

A31p (2653-???) P4M 2.5/2GB/250GB, 15" UXGA IPS, XPP/Mint ...the best ThinkPad ever...
T43pSFL (2668-BY8) PM 2.2/2GB/32GB SLC SSD, SATA-modded, 15" LED-AFFS UXGA mod, Win 7/Mint...my best friend...
R60F (0657-???) C2D 2.0/3GB/128GB SSD/ 15" SXGA+ IPS, Win 7...a FrankenPad toy for my twin boys...
T410 (2537-RB7) Core i5 2.4/8GB/128GB SSD/14" WXGA+ TFT, Win 7/Mint...just grabbed by my only daughter...
Z61m (9450-38U) C2D 2.0/4GB/500GB/15.4" WSXGA+ TFT, Win 7...my wife's new best friend...

...plus an iPad 2...and a ToughBook...or two...

I build FrankenPads....scary FrankenPads...

S = SATA-mod (on T43/p units only)
F = FrankenPad
L = LED-mod utilizing an UXGA AFFS LED screen


Please DO NOT PM me with requests for individual support, but post your questions and concerns in the appropriate section of the forum where other users can benefit from them as well. Thank you.
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LukeD
Token Ring
LukeD
Posts: 332
Registered: ‎01-20-2008
Location: Canada
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Re: Norton Antivirus disabling ethernet on T42

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‎07-17-2008 01:17 PM

I had experienced a similar issue when I had upgraded to Norton Antivirus 2007 on my T42. I do not have the answer for you, but I can offer you some caution.

 

If you call Norton for support, do not let them take remote access of your T42 to resolve the issue. For me, this had caused three weeks of nightmares.

 

I too had resolved the issue by having Norton removed and another antivirus program installed.

 

 

MacBook Pro, with an aluminum unibody enclosure **As of September 15, 2008, our company has completely switched to Apple. Having used ThinkPad products for over 10 years, we had desperately tried to find just one reason to continue using these products, to no avail. We are of the view that ThinkPads are no longer premium products. We wish you the best of luck with your ThinkPad! Happy computing…**
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